Richemont Boutique Office Executive

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Generate and review daily reports, identifying and resolving discrepancies before month-end
• Conduct periodic spot checks and weekly control meetings with boutique management to highlight issues and escalate concerns
• Prepare boutique management for audits, assist with sampling reviews and required documentation
• Reinforce adherence to the Cartier Boutique Operations Manual, Richemont Security Manual, and Health & Safety Policies through active communication
• Review all transactions to ensure compliance with procedures and resolve issues within required timelines
• Assist with Kronos shift scheduling and input in a timely manner
• Support the regular upkeep and optimization of back-of-house areas
• Manage boutique petty cash procurement, expense claims, and monthly procurement review and submission
• Procure sales supplies, coordinate vendor creation, manage purchase orders, and ensure on-time delivery
• Coordinate and maintain boutique uniform orders and stock for new and existing staff
• Organize daily security operations and manage before/after-hours security coordination
• Maintain distribution and management of boutique keys, fobs, and access passes for all staff
• Manage regular contractors to ensure boutique image and Cartier guidelines compliance
• Collaborate with the SDP team on boutique maintenance issues and maintain emergency contractor contact lists

Qualifications

• Outstanding time management and communication skills
• Meticulous attention to detail and accuracy
• Positive and adaptable multitasking approach
• Ability to thrive in flexible, fast-paced environments
• Strong organizational and coordination capabilities
• Demonstrated ability to manage multiple priorities simultaneously
• Understanding of compliance, security, and health and safety standards
• Proficiency in administrative systems (including Kronos)

Skills

Experience

Previous experience in boutique or retail operations, administrative coordination, or compliance-related roles is highly desirable.

Education

High school diploma or equivalent; further education or certifications in business administration, operations management, or compliance are advantageous.

Workplace

Benefits

Supportive and collaborative team environment with opportunities for professional growth; market-leading salary with a competitive incentive scheme; opportunity to contribute to a world-class luxury environment.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.