Richemont Boutique Office Executive

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Generate and review daily reports, identifying and resolving discrepancies before month-end
• Conduct weekly control meetings with boutique management to review compliance status and escalate concerns
• Support boutique management in conducting periodic spot checks of all control and compliance areas
• Assist in preparation for audits, including sampling reviews and required documentation
• Drive compliance with the Cartier Boutique Operations Manual, Richemont Security Manual, and Health & Safety policies through active communication and reinforcement
• Review all transactions to ensure adherence to procedures and follow up on any required resolutions
• Support input of staff shifts into Kronos scheduling system
• Manage back-of-house upkeep and optimization of boutique spaces
• Oversee procurement and expense claims for boutique petty cash, providing monthly reconciliation and submission
• Coordinate procurement of sales supplies and vendor management, ensuring timely delivery and efficient operations
• Coordinate boutique uniform orders and stock for new and existing staff
• Manage security coordination and organize before/after-hours security details as required
• Maintain distribution and security of boutique keys, fobs, and access passes
• Manage daily oversight of contractors to ensure boutique standards and Cartier guidelines are upheld
• Liaise with facilities teams on maintenance issues and coordinate timely resolution
• Maintain updated emergency contact list for contractors and share with management

Qualifications

• Outstanding time management and communication skills
• Meticulous attention to detail and accuracy in all work
• Ability to multitask in a positive, adaptable manner
• Flexibility and readiness to adjust to evolving priorities and requirements
• Strong organizational and coordination capabilities
• Proficiency with scheduling systems and financial management
• Knowledge of retail operations and compliance frameworks
• Ability to work collaboratively with internal and external stakeholders

Skills

Experience

3–5 years of experience in luxury retail operations, boutique management support, administrative coordination, or compliance-focused roles within a high-end environment. Prior exposure to luxury houses or brands is advantageous.

Education

Secondary education required; further qualifications in business administration, retail management, or compliance disciplines are preferred.

Workplace

Benefits

Market-leading salary with a generous incentive scheme; opportunity to contribute to a world-class luxury environment; supportive and collaborative team setting; professional growth and development opportunities.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.