Vhernier Boutique Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 12, 2026
About Vhernier
Vhernier, a distinguished name in the luxury jewelry sector, is renowned for its avant-garde designs and exceptional craftsmanship. As part of the Richemont group, Vhernier offers a dynamic and inclusive workplace where creativity and diversity are celebrated. The brand is committed to nurturing talent and fostering an environment of growth and excellence.
Richemont seeks an experienced Boutique Manager to lead the VHERNIER boutique in Tokyo's Ginza district. This role encompasses full operational responsibility for the boutique, including budget achievement, team leadership, strategic sales planning, and exemplary customer service delivery. The candidate will champion the Maison's heritage and innovative design philosophy while building the foundation for VHERNIER's expansion in Japan.
Role & Responsibilities
- Lead all aspects of boutique management including sales performance, inventory, cash handling, security, and regulatory compliance
- Develop and execute strategic action plans to achieve boutique revenue targets
- Plan and manage in-store events, external exhibitions, and external sales activities
- Analyze sales trends and customer needs; provide regular reports to headquarters
- Maintain highest service standards across all customer interactions; lead by example in sales techniques and client engagement
- Manage after-sales service and complaint resolution in accordance with company policies
- Recruit, train, and develop team members to build a high-performing boutique staff
- Conduct performance management including task allocation, attendance oversight, competency development, objective-setting, and annual evaluations
- Foster consistent internal communication and brand ambassador mindset throughout the boutique
- Monitor merchandise requirements and report inventory needs to headquarters
- Drive personal professional development and continuous improvement
Qualifications
- Demonstrated management and leadership experience, preferably in luxury retail
- Proven ability to create collaborative team environments and drive collective goal achievement
- Capacity to motivate staff and inspire self-directed goal attainment
- Strong sales acumen with understanding of market trends and competitive landscape
- Exceptional customer service and relationship-building abilities
- High ethical standards and commitment to company policy compliance
- Excellent communication and teamwork skills
- Understanding of team member capabilities with ability to provide constructive feedback and growth opportunities
Skills
Experience
Management experience in luxury retail or high-end brand environment preferred. Demonstrated track record of achieving sales targets and building high-performing teams. Experience in jewelry or accessories retail is advantageous.
Education
Secondary education minimum; tertiary education in business management, hospitality, or related field preferred.
Workplace
The successful candidate will be located in Tokyo, Tokyo, Japan.
Culture
Vhernier fosters a culture that thrives on the rich diversity of arts, cultures, and human skills. The company is dedicated to encouraging untapped potential and values freedom, collegiality, and solidarity. Empathy, curiosity, courage, humility, and integrity are highly encouraged, reflecting a commitment to nurturing a supportive and dynamic workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Vhernier, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Manager», «Boutique Director», «Store Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.