Richemont Boutique Manager
- Location
- Seniority
- Manager
- Posted
- Mar 23, 2026
About Richemont
Richemont is a leading luxury goods group that houses prestigious maisons including Vacheron Constantin. As part of a portfolio renowned for haute horlogerie and craftsmanship, the brand prioritizes excellence in product, client service, and long-term talent development across its global retail network.
Richemont seeks a Boutique Manager for Vacheron Constantin in Seoul (Shinsegae Gangnam). Lead boutique operations, sales and client development.
Role & Responsibilities
- Lead daily boutique operations at the Vacheron Constantin boutique in Shinsegae Gangnam, ensuring flawless execution of brand standards and client experience.
- Drive sales performance and KPI achievement through targeted clienteling, appointment management and conversion optimisation.
- Recruit, train, mentor and evaluate boutique staff; build a high-performing team aligned with maison values and service protocols.
- Develop and maintain key client relationships, prospect high-net-worth guests, and manage VIP programmes and after‑sales communications.
- Oversee inventory control, stock movements and merchandising to maintain product availability and visual standards.
- Manage financial, administrative and compliance tasks including budgeting, payroll input, reporting and loss prevention.
- Coordinate local marketing, in‑store events and collaborations with the regional retail team to maximise footfall and brand visibility.
- Act as the boutique’s primary liaison with regional management, after‑sales service and headquarters for escalations and operational alignment.
Qualifications
- Proven leadership capability with strong people-management and coaching skills in a retail context.
- Deep commercial acumen with a demonstrable track record of meeting or exceeding sales targets in luxury retail.
- Solid understanding of haute horlogerie or luxury watch retail; prior experience with watches strongly preferred.
- Excellent clienteling and negotiation skills, with an ability to build long-term relationships with HNW clientele.
- Organisational rigour in inventory control, loss prevention and boutique administration.
- Professional command of Korean; business-level English desirable for interaction with international clients and headquarters.
Skills
Experience
Typically requires 5+ years in luxury retail with at least 2 years in a supervisory or managerial role; prior experience in watch or jewellery boutiques is strongly preferred.
Education
Bachelor’s degree in business, hospitality, retail management or equivalent; professional qualifications in luxury retail or customer service are advantageous.
Workplace
The successful candidate will be located in Seoul, Seoul, South Korea.
Culture
The maison fosters a culture of meticulous craftsmanship, discretion and elevated client service consistent with Richemont’s luxury standards. Teams operate in a collaborative, client-centric environment that emphasises product expertise, personalised service and professional development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager — Luxury Watches», «Flagship Boutique Manager», «Luxury Retail Manager», «Client Relations Manager», «Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.