Richemont Boutique Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 8, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Cartier seeks experienced Boutique Manager in Phuket, Thailand. Lead luxury retail operations, manage high-performing teams, and drive boutique performance.
Role & Responsibilities
- Develop and execute boutique strategies and action plans to achieve sales targets and drive profitability
- Monitor boutique performance and KPIs, identifying opportunities for optimization and innovation
- Collaborate with High-End Business Development Manager to drive luxury sales within the boutique
- Maintain strict adherence to brand policies, procedures, and guidelines across all boutique operations
- Lead regular boutique meetings to communicate performance metrics, address improvement areas, and cultivate team motivation
- Manage boutique management team and oversee staff across Sales, Client Relations, and Operations functions
- Partner with Retail Management on hiring, onboarding, probation, and performance management
- Translate and communicate the Maison's vision to foster an engaged, high-performing team
- Establish clearly defined, individually tailored performance objectives for team members aligned with boutique ambitions
- Conduct comprehensive performance evaluations and develop talent through targeted development plans
- Instill a client-centric approach and promote proactive clienteling practices throughout the boutique
- Formulate boutique client strategy in collaboration with Retail and Client teams
- Deliver exceptional, highly professional client experiences and actively nurture relationships with VIP clientele
- Provide oversight of boutique efficiency, ensuring optimal staff deployment and impactful floor leadership
- Ensure strict compliance with security, safety, and boutique procedures with clear communication and consistent implementation
- Champion retail transformation initiatives and cultivate a mindset of continuous improvement
Qualifications
- Bachelor's degree
- Minimum 7 years of retail management experience
- Proven track record leading teams of 20+ individuals
- Demonstrated passion and expertise in luxury watches and fine jewellery
- Strong interpersonal and communication skills
- Ability to influence and engage diverse stakeholders
- Exceptional analytical skills with attention to detail
- Proficiency in understanding and synthesizing business and market intelligence
- Sound judgment in strategic decision-making
- Fluent in English and Thai
- Well-groomed appearance with pleasant and dynamic personality
Skills
Experience
Minimum 7 years of retail management experience, with a strong preference for demonstrated leadership in the luxury retail sector. The ideal candidate will have successfully managed boutique or retail teams of 20 or more individuals, with a proven track record of driving sales performance, profitability, and operational excellence.
Education
Bachelor's degree
Workplace
This position is based in Phuket, Phuket, Thailand.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Manager», «Luxury Boutique Director», «Sales Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.