Richemont Boutique Assistant

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Welcome and attend to clients upon entering the boutique, ensuring an exceptional experience throughout their visit
• Provide beverage service and communicate wait times to clients
• Support the sales team by running products, wrapping purchases, handling coat check, and managing client service needs
• Assist with inventory checks, merchandise handling, tagging, quality control, and daily cycle counts using the Boutique Inventory Tool
• Manage daily replenishment and ordering of supplies including shopping bags, catalogues, pouches, stationery, wrapping paper, and client beverages
• Participate in boutique opening and closing procedures, including setup and breakdown
• Support product packaging and preparation for shipment
• Ensure compliance with all Chloe security and operational procedures, including product handling and inventory control
• Validate audit compliance requirements such as tax exemption forms, external boutique transactions, and sales recognition
• Develop and demonstrate comprehensive product knowledge and understanding of the Chloe brand heritage and values
• Maintain visual merchandising standards, participate in daily store setup, and manage showcase displays

Qualifications

• College degree preferred
• Previous experience in luxury retail or hospitality is advantageous
• Basic computer skills with tablets and PC systems
• Ability to stand on feet throughout an extended shift
• Excellent interpersonal and communication skills
• Strong understanding of customer service priorities and client needs
• Exceptional attention to detail with proven multitasking capability
• Professional appearance, manner, and approachable demeanor
• Self-starter with collaborative team-player mentality
• Passion for the Chloe brand
• Additional language skills are a plus

Skills

Experience

Previous experience in luxury retail or hospitality environments is preferred. Candidates should demonstrate comfort working in a fast-paced retail setting and be available to work retail hours including weekends.

Education

College degree preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 20 to USD 22 per hour.

Benefits

Medical, dental, and vision programs; health savings and flexible spending accounts; life insurance; disability benefits; 401(k) with employer match; paid time off; wellness reimbursement benefit; access to employee assistance program; volunteer days off.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.