Richemont Boutique Assistant

Employment
Part-Time
Seniority
Entry-Level
Compensation
$23–24/hour
Industry
High Jewelry
Posted
Jun 2, 2026

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Cartier Hudson Yards seeks part-time Boutique Assistant for temporary long-term role delivering luxury client experiences in New York. $23–$24/hour.

Role & Responsibilities

  • Promote a warm and welcoming boutique environment aligned with Cartier Values, enhancing the client journey from arrival through departure
  • Assist boutique team with appointment preparation, client entertainment, product presentation, sales finalization, gift wrapping, and food & beverage service
  • Support appointment flow by assisting with impactful discovery and pre-appointment browsing experiences
  • Manage boutique traffic flow and oversee daily appointment booking tool (RDV) and queue management
  • Maintain visual standards of wrap rooms and organization of Client Services areas
  • Replenish daily needs for sales and hospitality areas, support order processes, and ensure optimal storage organization
  • Provide elevated personal services including directions, restaurant reservations, entertainment requests, and floral orders
  • Support phone operations, including incoming calls, message retrieval, and appointment setting
  • Execute complimentary client services including strap changes, watch sizing, steam cleaning, cord changes, engraving, and embossing
  • Participate in daily opening and closing procedures, including setup and breakdown
  • Partner with Operations Coordinator on non-sellable stock maintenance
  • Remain current on industry news, competition, and community engagement while upholding operational excellence

Qualifications

  • Professional appearance, approachable demeanor, and ability to project Cartier standards
  • Capability to stand, walk, and perform repetitive bending or kneeling for extended periods
  • Physical stamina to lift and move items up to approximately 45 lbs.
  • Ability to work retail hours including weekends
  • Flexibility to travel for training as needed
  • Availability to work in a fast-paced, evolving environment

Skills

MS Office SAP (preferred) Customer service excellence Attention to detail Multitasking Organizational skills Phone communication Appointment scheduling Product knowledge development Time management

Experience

Previous experience in luxury retail, hospitality, or service environments is advantageous but not mandatory. Candidates should demonstrate a strong commitment to hospitality excellence and client-centric service delivery in a luxury context.

Education

High school diploma or equivalent; further education in hospitality, retail management, or related field is a plus.

Workplace

This position is based in New York, New York, USA.

Compensation

The base compensation for this position ranges from USD 23 to USD 24 per hour.

Benefits

Comprehensive benefits program including medical, dental, and vision coverage, available through Adecco Staffing partners.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services Associate», «Boutique Hospitality Specialist», «Client Experience Coordinator», «Retail Service Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Richemont

Richemont Boutique Assistant

New York, USA

Continue to the application.