Richemont Boutique Assistant
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $24–25/hour
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Apr 21, 2026
About Richemont
Richemont is a global luxury goods group comprising a portfolio of maison brands active in jewellery, watchmaking, writing instruments, leather goods and accessories. Renowned for heritage, craftsmanship and maison-led creative direction, Richemont operates an international network of boutiques and selective retailers while supporting brand-level autonomy across its maisons.
Cartier Boutique Assistant in McLean, VA – Temporary luxury retail role supporting exceptional client experiences in high-end jewelry boutique, $24–$25/hr.
Role & Responsibilities
- Promote a warm and welcoming boutique environment to enhance the client journey that aligns with Cartier values of open-mindedness, curiosity, generosity, sharing, respect, rigor, and independence
- Assist the boutique team with front-of-house and back-of-house activities including appointment preparation, client entertainment, product presentation, and sales finalization such as gift wrapping and food & beverage service
- Support appointment execution by assisting sales associates with discovery and pre-appointment browsing activities
- Manage the flow of boutique traffic and daily appointment booking coordination (RDV system) as needed
- Support and maintain visual standards of wrap rooms and Client Services areas with organized, well-maintained displays
- Replenish daily needs for sales and hospitality areas, support the ordering process, and maintain optimal storage organization
- Facilitate premium client services including restaurant reservations, entertainment arrangements, and special requests; maintain supporting materials such as maps and literature
- Manage phone duties including incoming calls, message retrieval, and appointment setting for phone inquiries
- Assist with quick service requests and personalization services including strap changes, watch sizing, steam cleaning, engraving, and embossing
- Participate in daily opening and closing procedures including setup and breakdown of the boutique
- Partner with the Operations Coordinator to manage stock maintenance of non-sellables
- Remain current on industry news, local and global competition, and community engagement
- Uphold Cartier standards through a professional appearance, approachable demeanor, and collaborative approach
- Support a positive and productive boutique environment through personal and team expertise both in-person and via telephone
Qualifications
- Previous experience in luxury retail, service, or hospitality industry is preferred
- Excellent computer skills and technology proficiency
- MS Office experience required; SAP knowledge preferred
- Additional language skills are a plus
- Ability to frequently climb stairs and move between areas in multi-level locations
- Capability to work safely with glassware during hosting and service operations
- Ability to work retail hours including weekends and travel for training as needed
- Capability to handle multiple tasks simultaneously with accuracy and precision
Skills
Experience
Previous experience in luxury retail, service, or hospitality industry is preferred; however, entry-level candidates with strong interpersonal skills and a passion for client service may be considered. Demonstrated ability to work in fast-paced, evolving environments with a collaborative and flexible approach is essential.
Education
High school diploma or equivalent preferred; specialized training in luxury retail, hospitality, or client services is a plus.
Workplace
This position is based in McLean, Virginia, USA, within easy reach of Washington, D.C..
Compensation
The base compensation for this position ranges from USD 24 to USD 25 per hour.
Benefits
Comprehensive benefits program including medical, dental, and vision coverage available through Adecco Staffing partners; emphasis on employee wellbeing and work-life balance.
Culture
Richemont cultivates a maison-driven culture that prizes craftsmanship, discretion and client service excellence. Teams operate in a collaborative, detail-oriented environment where professionalism, brand stewardship and continuous development are emphasised.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services Assistant», «Retail Hospitality Specialist», «Boutique Operations Associate», «Guest Experience Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.