Richemont Boutique Assistant Intern

Location
Employment Internship
Seniority Intern
Posted ✦ Today
Apply ⟼

Richemont seeks a Boutique Assistant Intern in Madrid to support boutique operations, client service and visual merchandising.

Overview

Richemont is a leading Swiss-based luxury goods holding company that manages a portfolio of high-end maisons across jewellery, watches, leather goods and accessories. The group is known for its emphasis on craftsmanship, heritage marques and a network of boutiques and boutiques services worldwide, offering structured career development across maisons.

Role & Responsibilities

  • Support daily boutique operations including opening/closing procedures and visual merchandising upkeep to ensure brand standards are consistently met.
  • Assist sales teams with clienteling activities: welcome clients, manage appointments, provide product advice and follow up to cultivate long-term relationships.
  • Operate point-of-sale (POS) transactions, process payments and maintain accurate sales and client records in the boutique CRM or sales system.
  • Manage stockroom activities: receive and unpack deliveries, perform inventory counts, prepare merchandise for the sales floor and assist with stock replenishment.
  • Provide administrative support including appointment scheduling, handling client communications, and preparing materials for in-store events and private viewings.
  • Collaborate with the boutique team on events and promotional initiatives, ensuring a seamless client experience during launches and VIP appointments.
  • Learn and communicate brand history, product details and craftsmanship attributes to reinforce the maison’s luxury positioning.

Qualifications

  • Currently enrolled in, or recently graduated from, a Bachelor’s programme in Business, Fashion, Luxury Brand Management, Hospitality or related field.
  • Excellent interpersonal and presentation skills with a client-focused demeanour.
  • Professional appearance and an appreciation for luxury brand standards and discretion.
  • Organised, detail-oriented and able to manage multiple administrative tasks in a fast-paced retail environment.
  • Flexibility to work retail hours including weekends and occasional evenings.

Skills

Clienteling Customer service Visual merchandising Point of Sale (POS) systems Inventory control CRM systems Microsoft Office (Outlook, Excel, Word)

Experience

Internships or up to 1 year of customer-facing retail experience is preferred; previous exposure to luxury or premium retail environments is an advantage but not mandatory.

Education

Enrolled in or recently completed a Bachelor's degree in Business, Fashion, Luxury Brand Management, Hospitality or a related discipline.

Workplace

The role is situated in Madrid, Madrid, Spain. There are currently 103 open positions in Madrid on Cerulean, with 5 added recently. Across Spain, Cerulean lists 261 open roles — 12 of them newly added.

Culture

Richemont cultivates a culture that values artisanal excellence, heritage and meticulous attention to detail across its maisons. The workplace emphasises professional development, internal mobility and collaboration between boutique teams and corporate functions, with a strong commitment to preserving craftsmanship and brand integrity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.