- Location
- Bal Harbour Florida USA
- Address
- 9700 Collins Avenue, Bal Harbour View map
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 25, 2026
About Chloé
Founded in Paris in 1952 by Gaby Aghion, Chloé is a pioneering luxury maison renowned for its free-spirited femininity, effortless elegance and modern vision of ready-to-wear. As an employer, Chloé offers a creative, international environment where craftsmanship, innovation and responsible luxury converge. The maison encourages individuality, collaboration and entrepreneurial thinking, inviting talent to contribute to a distinctive heritage while shaping the future of fashion with purpose. From design and retail to digital, operations and sustainability, Chloé provides opportunities for people who value authenticity, excellence and meaningful impact within a culture defined by openness, refinement and progressive spirit.
Richemont seeks a Boutique Assistant to serve as an ambassador for the Chloe Maison at a luxury retail boutique in Bal Harbour. The role encompasses welcoming and attending to clients, supporting the sales team with service tasks, managing daily operational logistics, and upholding the brand's standards of excellence. The successful candidate will combine exceptional customer service with meticulous attention to inventory management, visual merchandising compliance, and operational support.
Role & Responsibilities
- Greet and welcome guests entering the boutique, ensuring an exceptional client experience and providing beverage service as appropriate
- Assist the sales team by fetching and wrapping products, managing client beverage service, maintaining coat check, and executing administrative tasks such as faxing and copying
- Support the sales team with handling service items and coordinating with the operations team for repairs and maintenance
- Execute comprehensive inventory management including cycle counts, daily reconciliation, quality control, merchandise tagging, and auditing within the Boutique Inventory Tool
- Manage daily replenishment and ordering of operational supplies including shopping bags, catalogues, pouches, stationery, wrapping paper, and client beverages
- Participate in opening and closing procedures, store set-up and breakdown, and merchandise shipment preparation and packaging
- Ensure compliance with Chloe security and operational procedures, audit requirements, and regulatory protocols such as tax exemption forms and external transaction documentation
- Maintain adherence to visual merchandising guidelines, actively participate in daily showcase setup, and ensure proper stock replenishment throughout the boutique
- Develop and demonstrate comprehensive knowledge of the Chloe brand, products, and heritage to communicate brand purpose and core values effectively
Qualifications
- College degree preferred
- Previous experience in luxury retail or hospitality
- Ability to work retail hours including weekends and flexibility in scheduling
- Basic computer skills including tablet and PC proficiency
- Physical ability to stand on feet for extended periods throughout the workday
- Passion for the Chloe brand and luxury fashion
- Excellent interpersonal and communication skills
- Strong understanding of customer service priorities and needs
- Strong attention to detail with ability to multitask with precision
- Professional personal appearance, manner, and demeanor
- Self-starter with collaborative team-player approach
- Additional language skills are advantageous
Skills
Experience
Retail or hospitality experience is preferred, though candidates demonstrating strong customer service orientation, attention to detail, and ability to work effectively in a fast-paced luxury retail environment will be considered. Familiarity with luxury goods, brand values, and high-touch customer service standards is advantageous.
Education
College degree preferred.
Workplace
The successful candidate will be located in Bal Harbour, Florida, USA, with easy access to Miami.
Explore jobs in the USA.
Benefits
Medical, dental, and vision insurance; health savings accounts; flexible spending accounts; life insurance; disability benefits; 401(k) with employer match; paid time off; wellness reimbursement benefit; employee assistance program; volunteer days off.
Culture
Chloé fosters a workplace culture rooted in feminine creativity, purpose-driven luxury, and an enduring spirit of freedom. As an employer, the maison encourages collaboration, craftsmanship, and responsible innovation, offering teams an environment where authenticity, inclusivity, and contemporary elegance shape the way people work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chloé, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Associate», «Brand Ambassador», «Client Services Associate», «Sales Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.