Richemont Boutique Assistant
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Sep 6, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Cartier Amsterdam seeks a Boutique Assistant to welcome clients and support daily retail operations in a luxury jewelry and watches boutique.
Role & Responsibilities
- Welcome and greet clients upon arrival, providing exceptional first impressions and information about the Maison
- Manage client wait times by providing storytelling about Cartier's heritage, values, and collections while ensuring clients feel attended to
- Maintain an impeccable boutique environment through setup and daily maintenance protocols
- Manage, order, and replenish floor supplies including shopping bags, catalogues, pouches, wrapping paper, and client beverages
- Onboard new boutique assistant interns and provide mentorship in daily operations
- Support Sales Associates during sales transactions, including gift wrapping and discretionary assistance with client needs
- Execute quick client services such as strap changes, polishing, and other maintenance tasks
- Assist in selling fragrances and complementary products to enhance client experience
- Coordinate with the CRM team to understand and support the boutique's gifting and client engagement strategy
- Provide Sales Associates with information about local events and client interests during daily briefings
- Support boutique activation campaigns for seasonal events such as Easter and Mother's Day
Qualifications
- Fluency in English; Dutch language skills are advantageous
- Strong customer service orientation with demonstrated ability to manage multiple client interactions
- Team spirit and collaborative approach to boutique operations
- Passion for luxury retail and the Cartier brand
- Ability to work in a fast-paced luxury environment while maintaining composure and elegance
Skills
Experience
No specific prior luxury retail experience is required; however, prior customer-facing or hospitality experience in a professional setting is beneficial. The ideal candidate demonstrates a genuine passion for luxury brands and a commitment to delivering exceptional client experiences.
Education
Secondary education or equivalent; additional training in hospitality, customer service, or luxury retail is advantageous but not required.
Workplace
The successful candidate will be located in Amsterdam, North Holland, Netherlands.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services Associate», «Retail Support Specialist», «Boutique Greeter», «Floor Assistant», «Guest Experience Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.