Richemont Boutique Administrator

Overview

Richemont is a leading Swiss luxury goods group that houses distinguished maisons across jewellery, watches, leather goods and writing instruments. As an employer, Richemont emphasises craftsmanship, client-centric retail, and international career paths across its network of boutiques and headquarters.

Role & Responsibilities

• Provide day-to-day administrative support to the boutique management and sales team, ensuring smooth store operations.
• Coordinate client appointments, manage reservations and maintain the client database with accurate records.
• Process and reconcile daily cash, card transactions and petty cash; prepare basic financial paperwork for the boutique.
• Oversee inventory administration: record stock movements, assist with stock takes and coordinate deliveries with logistics teams.
• Prepare retail reports and basic operational dashboards for local management and HQ distribution.
• Maintain boutique documentation and compliance records, including warranties, certificates and service paperwork.
• Liaise with headquarters and third-party vendors on operational matters (deliveries, repairs, invoicing).
• Support visual merchandising and shop-floor readiness by coordinating internal schedules and vendor access.

Qualifications

• Demonstrable retail or boutique administrative experience, ideally within a luxury or premium brand environment.
• Strong organisational skills with meticulous attention to detail and the ability to prioritise competing tasks.
• Professional verbal and written communication skills; ability to interact discreetly with high-net-worth clients.
• Comfort with numbers and basic financial processes including cash handling and reconciliations.
• Proactive, service-oriented demeanour and the ability to work collaboratively within a small store team.
• Flexibility to work retail hours, including weekends and local public holidays, as required by boutique operations.
• Business-related diploma or vocational qualification preferred but not mandatory.

Skills

Experience

Typically 2+ years in retail administration or boutique operations, with preference for candidates who have worked for luxury or premium brands.

Education

High school diploma or equivalent; vocational qualification in business, hospitality or retail management preferred.

Workplace

Culture

Richemont boutiques combine rigorous service standards with deep respect for craftsmanship and heritage. The workplace values discretion, cross-cultural collaboration and professional development within an international luxury ecosystem.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.