Richemont Back Office Executive
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Posted
- May 18, 2026
About Richemont
Richemont is a global luxury goods group composed of multiple maisons active across watches, jewellery and premium accessories. As an employer, Richemont emphasises heritage craftsmanship, product excellence and a maison-driven organizational model that combines entrepreneurial autonomy with the resources of a leading luxury group.
Richemont is hiring a Back Office Executive in Abu Dhabi. Join the team to manage regional retail operations and administrative processes.
Role & Responsibilities
- Manage day-to-day back‑office operations for the regional office and retail network, including order processing, stock reconciliations and documentation control.
- Prepare and validate administrative and financial paperwork — invoices, credit notes and supplier documents — ensuring accuracy and timely submission to relevant teams.
- Maintain and update inventory and sales records across ERP/stock systems and internal databases, supporting month‑end and ad‑hoc reporting.
- Coordinate with boutiques, logistics partners and central teams to resolve stock discrepancies, returns and deliveries, ensuring service levels are met.
- Support CRM and after‑sales processes by inputting customer service cases, repair orders and warranty information, and tracking resolution progress.
- Produce routine operational reports and KPIs; identify process inefficiencies and contribute to continuous‑improvement initiatives.
- Ensure compliance with corporate procedures, local regulations and internal controls while safeguarding confidential commercial information.
Qualifications
- Proven administrative competence with strong numerical accuracy and attention to detail.
- Excellent organisational skills and the ability to prioritise competing tasks under tight deadlines.
- Discreet handling of confidential commercial and customer information.
- Professional communication skills, capable of liaising with boutiques, suppliers and cross‑functional teams.
- Proactive problem‑solver with a process‑orientated mindset and an aptitude for system-driven workflows.
Skills
Experience
Typically 1–3 years in back‑office, retail operations, order management or administrative roles; experience within luxury retail, wholesale or distribution is strongly preferred.
Education
Bachelor's degree in Business Administration, Finance, Supply Chain or a related discipline preferred; equivalent professional experience will be considered.
Workplace
This position is based in Abu Dhabi, Abu Dhabi, UAE.
Culture
Richemont cultivates a maison-centric culture that values craftsmanship, discretion and long-term brand stewardship. Employees operate in a collaborative, high‑quality environment where attention to detail and respect for heritage are central to daily work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Back Office Coordinator», «Operations Coordinator», «Business Support Executive», «Retail Operations Administrator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.