Van Cleef & Arpels Assistant Manager, Alhambra and Special Orders
- Employment
- Full-Time
- Seniority
- Junior
- Compensation
- $80,000–90,000/year
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 16, 2026
About Van Cleef & Arpels
Founded in 1906 on Place Vendôme, Van Cleef & Arpels is a High Jewelry Maison renowned for poetic creativity, exceptional savoir-faire, and an enduring culture of transmission. As an employer, the Maison offers a refined environment where artisans, designers, retail experts, and corporate teams contribute to creations that unite technical mastery with emotion and wonder. Guided by excellence, discretion, and a deep respect for heritage, Van Cleef & Arpels encourages collaboration, curiosity, and continuous learning across its international network. Employees join a house where craftsmanship is celebrated, client relationships are cultivated with elegance, and each career may help preserve and renew a remarkable legacy.
Van Cleef & Arpels seeks Assistant Manager for Alhambra collection and special orders in New York. $80K–$90K, full-time, bonus eligible.
Role & Responsibilities
- Orchestrate 360 launch operations for Alhambra novelties, including internal training tool preparation, supply partner allocation, and post-launch quantitative and qualitative data collection
- Manage day-to-day Alhambra operations including range and novelty creation support, boutique inquiry management, rare material coordination, and special order processing
- Generate weekly sales performance summaries for the Alhambra collection and conduct ad-hoc analyses on sales trends and client behavior to inform monthly animation strategies
- Support Senior Manager in preparing HQ presentations and reports featuring product novelty and range trend performance insights for monthly business reviews
- Develop and maintain boutique-level dashboards that integrate qualitative feedback with data-driven performance trends
- Oversee special order operations and lead training and systems transition from Varuna to PEGA
- Liaise closely with Supply Chain on Alhambra rare materials allocation and monitoring, ensuring transparent communication with headquarters and regional leadership
Qualifications
- Bachelor's degree required
- 3+ years of experience in luxury marketing, merchandising, or retail
- Advanced proficiency in Microsoft Excel including VLOOKUP and Pivot Tables
- Strong working knowledge of Power BI or equivalent data visualization tools
- Excellent organizational skills and service-oriented mindset for boutique support
- Strong analytical capabilities and comfort with advanced systems
- Excellent written and verbal communication skills
- Demonstrated stakeholder management abilities
Skills
Experience
3+ years of experience in luxury marketing, merchandising, or retail operations, with demonstrated expertise in analytical work, boutique operations, and systems management.
Education
Bachelor's degree required.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 80,000 to USD 90,000 per annum.
Benefits
Medical, dental, and vision insurance; health savings accounts; flexible spending accounts; life insurance; disability benefits; 401(k) with employer match; paid time off; wellness reimbursement benefit; employee assistance program; volunteer days off.
Culture
Van Cleef & Arpels fosters a refined and collaborative workplace culture rooted in exceptional craftsmanship, creativity, and the transmission of savoir-faire. As an employer, the Maison values curiosity, precision, and collective excellence, offering an environment where employees contribute to timeless creations while upholding a deep respect for heritage, beauty, and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Alhambra Operations Coordinator», «Special Orders Administrator», «Jewelry Marketing Operations Associate», «Maison Operations Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.