Richemont Assistant Boutique Manager
Richemont is hiring an Assistant Boutique Manager in Singapore — lead sales, coach teams and deliver luxury client experiences.
Overview
Richemont is a Swiss-based luxury goods group that owns and manages a portfolio of maisons across jewellery, watches, writing instruments and high-end accessories. The group is known for stewardship of heritage brands, a strong emphasis on craftsmanship and a retail network that serves discerning international clientele.
Role & Responsibilities
- Support the boutique manager in achieving sales targets and local KPIs through proactive clienteling and team leadership.
- Coach, motivate and develop sales consultants to deliver consistently high standards of service and product knowledge.
- Manage daily boutique operations including opening/closing procedures, staff rostering, cash handling and adherence to company policies.
- Deliver exceptional client experiences: oversee VIP appointments, after‑sales service, private viewings and relationship management.
- Implement visual merchandising directives and maintain brand presentation standards across the boutique.
- Control stock movements and inventory accuracy, coordinate stock replenishment and assist with cycle counts.
- Prepare regular sales and operational reports for the boutique manager and regional leadership.
- Ensure compliance with loss‑prevention measures, local regulations and Richemont’s internal procedures.
Qualifications
- Proven track record in luxury retail sales with demonstrable achievement of targets.
- Previous supervisory or assistant management experience in a premium or luxury boutique environment.
- Excellent interpersonal skills with the ability to build and maintain relationships with high‑net‑worth clients.
- Strong organisational capability and attention to detail in operations and visual presentation.
- Professional demeanour, discretion and understanding of luxury service standards.
Skills
Experience
Typically 3+ years in luxury retail, including at least 1 year in a supervisory or assistant manager position within a premium brand boutique.
Education
High school diploma or equivalent required; tertiary qualification in business, retail management, hospitality or a related discipline preferred.
Workplace
The role is situated in Singapore, Central, Singapore. There are currently 224 open positions in Singapore on Cerulean, with 12 added recently. Across Singapore, Cerulean lists 224 open roles — 12 of them newly added.
Culture
Richemont’s retail organisation emphasizes heritage, meticulous craftsmanship and an elevated client experience. The workplace values deep product expertise, personalised service and long‑term client relationships, while offering opportunities to develop within a portfolio of prestigious maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.