- Location
- Paris Île-de-France France
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 19, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
The Assistant Boutique Manager acts as the Boutique Director’s right hand, supporting commercial performance, premium client experience and daily operational continuity for Richemont’s watchmaking Maisons in Paris. The role spans sales and KPI performance, clienteling and CRM, team leadership, stock and compliance operations.
Role & Responsibilities
- Co-lead the boutique’s sales objectives and key performance indicators (KPIs); develop the client base and contribute to sales targets for watchmaking and Haute Horlogerie collections; analyse commercial performance and recommend corrective and innovative actions.
- Represent the Maison’s values and savoir-faire by delivering a personalised, exceptional client experience; ensure strict adherence to sales ceremonies and the Maison’s quality and service standards.
- Deploy the CRM strategy and lead high-value clienteling initiatives to retain VIP and VVIP clients; analyse client potential and help organise and host exclusive events; ensure client data compliance and adherence to GDPR confidentiality protocols.
- Provide managerial cover in the Boutique Director’s absence; co-lead and unite the sales team, support its development in interpersonal skills and watchmaking culture, and optimise operational scheduling.
- Implement and enforce internal commercial, financial, security and stock-flow procedures; maintain the boutique’s presentation, visual merchandising, hygiene and security standards; provide regular reporting to management.
Qualifications
- Significant experience in management or team leadership in a luxury boutique.
- Passion for the world of Haute Horlogerie.
- Strong business and results orientation, with proficiency in monitoring and analysing KPIs.
- Expertise in clienteling and supporting an international, demanding and VVIP clientele.
- Recognised supportive leadership and ability to develop team talent.
- Excellent command of omnichannel retail and in-store and digital client experience.
- Rigour, a strong eye for detail, responsiveness and adaptability.
- Excellent interpersonal and communication skills, and a team-oriented mindset.
- Fluent French and English are essential; a third language is an advantage.
Skills
Experience
Significant experience in management or team leadership in a luxury boutique.
Workplace
The role is situated in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Boutique Manager», «Assistant Store Manager», «Deputy Store Manager», «Retail Team Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.