Richemont Assistant Boutique Manager
- Seniority
- Manager
- Posted
- Mar 16, 2026
About Richemont
Richemont is a leading Swiss-based luxury goods holding company whose Maisons specialise in jewellery, watches, writing instruments and high-end fashion. The group is recognised for its commitment to craftsmanship, heritage brands and an uncompromising approach to client service. As an employer, Richemont emphasises artisanal excellence, long-term brand stewardship and development opportunities across global retail and Maison operations.
Richemont seeks an Assistant Boutique Manager in Hong Kong to support boutique operations and drive luxury retail sales.
Role & Responsibilities
- Support day-to-day boutique operations to ensure seamless customer service and adherence to brand standards.
- Drive sales performance by coaching and motivating the sales team, implementing clienteling techniques and pursuing KPI targets.
- Lead visual merchandising and store presentation initiatives in line with Maison directives.
- Manage inventory control, stock replenishment and loss-prevention procedures in coordination with the store manager and regional teams.
- Act as first point of escalation for client issues and ensure high-quality resolution while protecting the client relationship and brand reputation.
- Coach, mentor and develop boutique staff through training, feedback and performance reviews.
- Prepare and submit routine sales and operational reports to the boutique manager and regional management.
Qualifications
- Proven supervisory experience in luxury retail or premium hospitality environments.
- Demonstrable commercial acumen with a track record of meeting or exceeding sales targets.
- Excellent leadership and team-development capabilities.
- Strong customer-service orientation and client relationship management skills.
- High level of personal presentation and professional conduct consistent with luxury brand standards.
Skills
Experience
Typically 3+ years of progressive experience in luxury retail, including at least 1–2 years in a supervisory or assistant management capacity with demonstrated achievement of sales targets and team development.
Education
Secondary education required; tertiary qualification in business, retail management or hospitality desirable.
Workplace
The role is situated in Hong Kong, Hong Kong, China.
Culture
Richemont’s retail Maisons combine heritage craftsmanship with commercial rigour, fostering environments where meticulous service, attention to detail and personal development are paramount. The workplace culture values discretion, mentorship and a commitment to upholding each brand’s distinctive aesthetic and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Assistant Manager», «Deputy Boutique Manager», «Retail Assistant Manager», «Assistant Store Manager», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.