Chloé Assistant Boutique Director
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $80,000–90,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 22, 2026
About Chloé
Founded in Paris in 1952 by Gaby Aghion, Chloé is a pioneering luxury maison renowned for its free-spirited femininity, effortless elegance and modern vision of ready-to-wear. As an employer, Chloé offers a creative, international environment where craftsmanship, innovation and responsible luxury converge. The maison encourages individuality, collaboration and entrepreneurial thinking, inviting talent to contribute to a distinctive heritage while shaping the future of fashion with purpose. From design and retail to digital, operations and sustainability, Chloé provides opportunities for people who value authenticity, excellence and meaningful impact within a culture defined by openness, refinement and progressive spirit.
An Assistant Boutique Director at Chloé, a luxury fashion and accessories house within the Richemont group, serves as an ambassador of the Maison while supporting the Boutique Director in leading boutique operations and acting as the primary leader during the director's absence. This role combines team leadership, operations excellence, client relationship management, and omnichannel business development to drive boutique performance and embody Chloé's core values of excellence, creativity, and entrepreneurship.
Role & Responsibilities
- Lead team briefings and maintain elevated motivation and engagement among boutique staff
- Develop and oversee comprehensive product and commercial training programs, ensuring consistent high-level product knowledge across the team
- Coach sales associates on the boutique floor, providing real-time feedback and identifying individual professional development needs
- Support recruitment and onboarding processes for boutique team members
- Maintain exemplary boutique environment standards, including team presentation and adherence to grooming guidelines
- Proactively identify and recommend operational improvements and process enhancements
- Supervise all stock management activities and ensure compliance with Richemont policies and sustainability standards
- Build and maintain long-term client relationships; monitor CRM targets and client database accuracy
- Analyze sales performance data and collaborate on monthly, quarterly, and annual action plans aligned with Maison strategy
- Lead sales floor activities by example, ensuring full engagement with omnichannel services and maximizing business performance
- Monitor individual and boutique-wide sales targets with systematic follow-up and performance management
- Contribute actively to commercial initiatives and propose innovative ideas to enhance business results
- Monitor competitive landscape and local trading environment to inform boutique strategy
Qualifications
- Demonstrated leadership experience in luxury retail or hospitality environments
- Proven track record of driving sales performance and achieving business targets
- Strong proficiency in CRM systems and client relationship management
- Excellent knowledge of omnichannel retail practices and integration
- Ability to train, coach, and develop retail teams effectively
- Strong operational and organizational skills with attention to detail
Skills
Experience
Minimum 3–5 years of progressively responsible retail management or luxury brand experience, with demonstrated success in team leadership, sales performance, and client relationship development in a multi-brand or single-house luxury retail setting.
Education
High school diploma or equivalent required; Bachelor's degree in Business, Retail Management, Fashion, or related field preferred.
Workplace
This position is based in Houston, Texas, USA.
Compensation
The base compensation for this position ranges from USD 80,000 to USD 90,000 per annum.
Benefits
Company-sponsored health, dental, drug, and vision insurance; life insurance; disability benefits; RRSP program with employer match; paid time off; maternity leave top-up program; employee assistance program; volunteer days off.
Culture
Chloé fosters a workplace culture rooted in feminine creativity, purpose-driven luxury, and an enduring spirit of freedom. As an employer, the maison encourages collaboration, craftsmanship, and responsible innovation, offering teams an environment where authenticity, inclusivity, and contemporary elegance shape the way people work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chloé, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Boutique Director», «Assistant Store Director», «Boutique Operations Manager», «Associate Director of Retail Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.