Richemont Area Manager — Cruises & Watch Specialists
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 22, 2026
About Richemont
Richemont is a Swiss-based luxury goods holding company that manages a portfolio of maisons renowned for high-end watches, jewelry and luxury accessories. The organisation emphasises artisanal excellence, heritage-driven maisons and international retail operations; roles frequently involve cross-border collaboration within the Richemont group and with partner cruise and travel retail partners.
Richemont hiring Area Manager — Cruises & Watch Specialists in Miami: lead cruise retail teams and drive watch sales for prestigious maisons.
Role & Responsibilities
- Lead, coach and develop multi-site sales teams focused on cruise retail and watch specialist environments to achieve and exceed revenue and margin targets.
- Define and deploy commercial plans for the cruise channel and specialist watch counters, aligning assortment, pricing and promotional activity with maison standards.
- Manage key relationships with cruise line partners, onboard retail directors and third-party concessionaires to optimise floor placement, inventory flow and sales activation.
- Monitor sales performance and KPIs; produce regular reports and actionable insights for senior management and brand stakeholders.
- Oversee stock governance for cruise and specialist watch inventory, including allocation, transfers, shrink controls and cycle counts.
- Ensure rigorous adherence to brand presentation, clienteling standards and after-sales service procedures across all touchpoints.
- Recruit, onboard and deliver targeted training programmes for watch specialists, including product knowledge, selling techniques and client relationship management.
- Coordinate merchandising, visual standards and promotional roll-outs with regional VM and marketing teams to preserve maison identity at point of sale.
Qualifications
- Proven track record of retail management with progressive responsibility — minimum 5 years in luxury retail leadership, ideally within watches or jewellery.
- Demonstrable experience managing multi-site or channel-specific teams, preferably including cruise, travel retail or wholesale concession models.
- Strong commercial acumen with experience setting sales targets, managing P&L levers and driving margin improvement.
- Excellent stakeholder management skills with experience negotiating and sustaining partnerships with cruise operators or travel-retail partners.
- High level of product knowledge in horology or willingness to rapidly attain technical watch expertise.
- Availability for frequent travel, including extended periods onboard cruise vessels.
Skills
Experience
Minimum five years of progressive retail management experience in luxury watches, jewellery or related premium categories, with at least two years managing multi-site operations or channel-specific teams. Prior exposure to cruise or travel-retail environments is strongly preferred.
Education
Bachelor's degree in business, retail management, hospitality or equivalent professional experience; horology-specific training or certifications are advantageous.
Workplace
The role is situated in Miami, Florida, USA.
Culture
Richemont cultivates a workplace rooted in craftsmanship, maison heritage and meticulous attention to quality. The organisation values collaborative, internationally minded leaders who can translate high standards into exceptional client experiences across diverse retail channels.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Sales Manager — Watches (Cruise Channel)», «Cruise Retail Area Manager — Horology», «Area Manager, Watch Specialists & Cruise Accounts», «Regional Area Manager — Luxury Watch Retail (Cruises)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.