- Employment
- Contract
- Seniority
- Entry-Level
- Compensation
- €33,000–36,000/year
- Department
- Retail & Boutique Operations
- Posted
- Oct 21, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont seeks an After-Sales Administration Clerk in Milan to register and validate incoming repairs and coordinate outgoing repair shipments to European platforms using SAP and SharePoint. The role is a full-time maternity cover under the CCNL Commercio, with a salary range of €33,000–€36,000 and an €8 meal voucher per working day.
Role & Responsibilities
- Register incoming repairs in SAP.
- Validate incoming repairs in SAP.
- Manage outgoing repair shipments to other European platforms, including preparing packaging and documents in SAP.
- Monitor repair shipment timelines to other European platforms using SAP and SharePoint, liaising with Logistics when needed or when anomalies arise.
- Provide operational support for team activities as needed.
Qualifications
- High sense of responsibility.
- Ability to analyze and identify problems.
- Collaborative approach to teamwork.
- Good knowledge of SAP.
- Impeccable attention to detail.
- Organized and autonomous, with the ability to deliver optimal results independently.
- Excellent communication skills.
- Fluent in Italian and English.
Skills
Experience
At least 2 years of experience in administrative roles.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position ranges from EUR 33,000 to EUR 36,000 per annum.
Benefits
€8 meal voucher per working day.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Repair Administration Coordinator», «After-Sales Service Administrator», «Repairs Operations Assistant», «Service Administration Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.