- Location
- San Marcos Texas USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $20–21/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 14, 2026
About rag & bone
Founded in New York in 2002, rag & bone blends British tailoring influences with the authenticity of American workwear and the energy of downtown style. Known for its denim, ready-to-wear and accessories, the brand balances modern design with an enduring focus on craftsmanship, quality and everyday wearability. As an employer, rag & bone brings together creative, commercial and operational expertise across disciplines including design, merchandising and retail. Its distinctive positioning offers professionals the opportunity to contribute to a contemporary fashion brand where attention to detail, cultural relevance and a considered approach to personal style shape both product and customer experience.
The Sales Supervisor leads sales performance, client service standards and day-to-day store operations at rag & bone’s San Marcos Premium Outlets location. This is a full-time role requiring 32–40 hours per week; the target hourly rate is $20–$21, based on candidate experience and expectations, with eligibility for commissions and incentive programs.
Role & Responsibilities
- Ensure store sales goals are consistently met and service standards are executed according to company guidelines.
- Lead and role-model service standards and adherence to company policies for Sales Associates, ensuring customers receive attentive service and maintaining a service-centric sales floor.
- Complete management-level operational tasks as needed and adhere to company policies and procedures.
- Deliver best-in-class customer service, clienteling and sales interactions, and ensure all staff on duty do the same.
- Meet store and metric goals; grow and manage a clientele.
- Demonstrate product knowledge and support senior management in sharing product information with staff.
- Encourage and recognize opportunities for team selling.
- Represent the rag & bone brand philosophy and lifestyle.
- Partner with the Visual Merchandising team on floor sets, window changes and other projects as needed.
- Ensure the store opens and closes each day according to company guidelines.
- Maintain knowledge of and adhere to policies and procedures.
- Support low inventory shrink and inventory accuracy through consistent execution of inventory touch points.
- Process Point of Sale transactions accurately.
- Act in accordance with rag & bone’s core values.
- Help diffuse conflict among team members, take ownership of contributions to the team and store environment, and escalate conflict to management when necessary.
- Assist in tracking, monitoring and communicating business results.
- Model and teach store associates to support a positive, client-centric environment.
- Contribute to a positive, fun, professional, productive and team-oriented store atmosphere.
Qualifications
- At least 2 years of prior work experience in a client-centric sales environment.
- Contemporary or luxury retail knowledge is preferred but not required.
- Be original and authentic; innovate and solve problems; work together and achieve results; be disciplined and competitive.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Close vision is required.
Skills
Experience
Minimum 2 years of prior work experience in a client-centric sales environment.
Workplace
The role is situated in San Marcos, Texas, USA — conveniently close to Austin.
Explore jobs in Texas or in the USA.
Compensation
The base compensation for this position ranges from USD 20 to USD 21 per hour.
Benefits
Clothing allowance; employee discount; commission eligibility; paid time off; medical, dental, vision and ancillary benefits; Calm membership and access to other wellness benefits; 401(k); paid parental leave.
Culture
rag & bone’s workplace culture reflects its New York roots and British tailoring influences, balancing a contemporary, independent spirit with a strong appreciation for craftsmanship. Its creative environment connects design with everyday practicality, placing authentic style, attention to detail and thoughtful execution at the heart of the brand’s work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.