rag & bone Sales Associate

About rag & bone

Founded in New York in 2002, rag & bone blends British tailoring influences with the authenticity of American workwear and the energy of downtown style. Known for its denim, ready-to-wear and accessories, the brand balances modern design with an enduring focus on craftsmanship, quality and everyday wearability. As an employer, rag & bone brings together creative, commercial and operational expertise across disciplines including design, merchandising and retail. Its distinctive positioning offers professionals the opportunity to contribute to a contemporary fashion brand where attention to detail, cultural relevance and a considered approach to personal style shape both product and customer experience.

Role & Responsibilities

• Deliver consistent, high-quality customer service through extensive product knowledge, strong selling skills and authentic clienteling.
• Meet store and metric goals.
• Represent the brand aesthetic and embody a strong sense of fashion.
• Bring the brand mission to life and introduce it to everyone who enters the store.
• Support the Visual Merchandising team with floor sets, window changes and other projects as needed.
• Maintain knowledge and understanding of all policies and procedures.
• Assist with inventory and stock management.
• Accurately process point-of-sale transactions.
• Consistently act in accordance with rag & bone’s core values.
• Identify opportunities to support the team in delivering best-in-class customer service.
• Contribute to a positive, fun, professional, productive and team-oriented store atmosphere.
• Occasionally lift and/or move up to 30 pounds.

Qualifications

• Prior work experience in a client-centric sales environment.
• Be original and authentic; innovate and solve problems; work collaboratively and achieve results; demonstrate discipline and competitiveness.
• Availability to work 32–40 hours per week.
• The role regularly requires sitting; using hands to finger, handle or feel; and talking or hearing. It occasionally requires standing, walking, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching or crawling, and tasting or smelling. Close vision is required.

Skills

Experience

Entry level; prior work experience in a client-centric sales environment.

Benefits

Clothing allowance; employee discount; commission eligibility; paid time off; medical, dental, vision and ancillary benefits; Calm membership and access to other wellness benefits; 401(k); paid parental leave.

Culture

rag & bone’s workplace culture reflects its New York roots and British tailoring influences, balancing a contemporary, independent spirit with a strong appreciation for craftsmanship. Its creative environment connects design with everyday practicality, placing authentic style, attention to detail and thoughtful execution at the heart of the brand’s work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.