Qeelin Store Manager

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Location
WuxiJiangsuChina
Employment
Full-Time
Seniority
Manager
Department
Retail & Boutique Operations
Industry
High Jewelry
Posted
Jun 16, 2026

About Qeelin

Qeelin is a distinctive fine jewellery maison that bridges Chinese cultural symbolism with contemporary French craftsmanship. Founded in 2004 and part of Kering since 2013, the brand is celebrated for transforming auspicious motifs, such as the iconic Wulu gourd, into refined, playful creations with international appeal. As an employer, Qeelin offers a dynamic environment where heritage, artistry and innovation meet, attracting talents passionate about storytelling, precision and modern luxury. Its teams contribute to a growing global maison that values creativity, cultural depth and excellence, while benefiting from the standards, resources and responsible vision of one of the world’s leading luxury groups.

Store Manager position at Qeelin luxury jewelry in Wuxi, China. Lead boutique operations, sales strategy, and team management in luxury retail.

Role & Responsibilities

  • Commit to exceeding sales targets and building a robust customer base through continuous market engagement
  • Analyze sales data and CRM activities to develop immediate and long-term action plans, with focus on high-value transactions and new client acquisition
  • Oversee in-store promotional displays and curate customer events aligned with brand strategy
  • Build and nurture long-term relationships with local and VIP clientele
  • Handle after-sales issues in accordance with brand standards and deliver premium after-sales service
  • Lead by example as a key member of the management team, motivating and inspiring staff
  • Promote and encourage team participation in regional and global luxury events to drive customer conversion
  • Manage the recruitment process, including sourcing candidates and conducting interviews
  • Execute in-store training programs, including new employee onboarding and product knowledge development
  • Conduct annual employee evaluations and set personal development goals in line with company procedures
  • Identify staff training needs and liaise with Human Resources to implement development solutions
  • Monitor sick leave and absences, ensuring appropriate store coverage and minimizing temporary replacements
  • Supervise daily boutique operations and ensure effective implementation of retail strategies
  • Safeguard store inventory and maintain optimal stock levels to meet sales demands
  • Monitor inventory structure and provide recommendations to improve stock composition and sales rhythm
  • Ensure store maintenance and upkeep, identifying necessary repairs and cleaning requirements
  • Adhere to and reinforce the brand's visual merchandising guidelines

Qualifications

  • Proven experience in luxury retail store management or equivalent leadership position
  • Demonstrated ability to exceed sales targets and develop effective CRM strategies
  • Strong personnel management and team leadership capabilities
  • Proficiency in inventory management and operational oversight
  • Excellent customer relationship and VIP clienteling skills
  • Knowledge of luxury market trends and competitive landscape
  • Familiarity with visual merchandising standards and brand representation

Skills

Sales strategy and target achievement CRM and customer relationship management Team leadership and motivation Recruitment and staff training Inventory management Visual merchandising Performance analysis and reporting After-sales service management Personnel scheduling and absence management

Experience

Significant experience in luxury retail management, preferably within a multi-brand or flagship boutique environment. Demonstrated success in leading teams, managing P&L, and driving sales growth in a competitive market. Experience with high-net-worth clientele and VIP relationship management is highly valued.

Education

Minimum secondary education; professional qualifications in retail management, business administration, or equivalent are advantageous.

Workplace

This position is based in Wuxi, Jiangsu, China, within easy reach of Shanghai.

Culture

Qeelin offers a creative and international workplace where Chinese cultural heritage, contemporary design, and fine jewelry craftsmanship come together. As part of the Kering group, the brand fosters an environment that values innovation, excellence, collaboration, and a deep respect for artistry and meaningful storytelling.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Qeelin, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Store Director», «Store Operations Manager», «Luxury Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.