- Location
- Kuala Lumpur Kuala Lumpur Malaysia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 22, 2026
About Qeelin
Qeelin is a distinctive fine jewellery maison that bridges Chinese cultural symbolism with contemporary French craftsmanship. Founded in 2004 and part of Kering since 2013, the brand is celebrated for transforming auspicious motifs, such as the iconic Wulu gourd, into refined, playful creations with international appeal. As an employer, Qeelin offers a dynamic environment where heritage, artistry and innovation meet, attracting talents passionate about storytelling, precision and modern luxury. Its teams contribute to a growing global maison that values creativity, cultural depth and excellence, while benefiting from the standards, resources and responsible vision of one of the world’s leading luxury groups.
Qeelin seeks a Sales Associate in Kuala Lumpur to deliver luxury clienteling, customer service and boutique operations, while developing client relationships and achieving team sales targets and KPIs. The role also supports VIP events, stock checks and annual stocktakes.
Role & Responsibilities
- Deliver an excellent in-store customer experience and uphold retail excellence.
- Proactively identify opportunities to enhance sales, grow the business and promote Qeelin’s brand vision.
- Provide luxury clienteling and attentive customer service to build client relationships and loyalty.
- Develop the new and returning customer base.
- Handle customer enquiries and complaints, resolving issues to the satisfaction of customers and the company.
- Coordinate VIP events.
- Maximize sales performance and achieve assigned boutique team targets and KPIs.
- Develop high-value sales records.
- Support boutique operations and administration, maintaining high standards across all areas.
- Comply with company requirements, conduct regular stock checks and assist with annual stocktakes.
- Support colleagues.
Qualifications
- At least 1–2 years of relevant sales experience, preferably in a luxury retail environment.
- Jewellery or watch experience is an advantage; candidates from the luxury, fashion or cosmetics industries are also welcome.
- Good team player with a pleasant manner, service orientation, and excellent interpersonal and communication skills.
- Immediate availability is preferred.
Skills
Experience
At least 1–2 years of relevant sales experience, preferably in a luxury retail environment.
Workplace
This position is based in Kuala Lumpur, Kuala Lumpur, Malaysia.
Explore jobs in Malaysia.
Culture
Qeelin offers a creative and international workplace where Chinese cultural heritage, contemporary design, and fine jewelry craftsmanship come together. As part of the Kering group, the brand fosters an environment that values innovation, excellence, collaboration, and a deep respect for artistry and meaningful storytelling.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Qeelin, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.