PVH Senior IT Manager, Infrastructure & Operations
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Manager
- Department
- IT & Technology Systems
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
PVH seeks a Senior IT Manager for EMEA Southwest (France, Belgium, Luxembourg, Spain, Portugal) to oversee IT operations and retail technology delivery. Paris-based role.
Role & Responsibilities
- Ensure reliable IT operations across EMEA Southwest by monitoring service performance, identifying recurring issues, and coordinating corrective actions with service owners and delivery teams
- Coordinate IT readiness for new store openings, temporary stores, refurbishments, relocations, and closures across the region, aligning business requirements, global standards, vendors, budgets, and timelines
- Partner with local and regional stakeholders to translate business needs into clear IT demand, assess impact and urgency, and represent prioritized requirements through the global demand process
- Lead regional IT projects and local rollouts of global initiatives, managing scope, timelines, budgets, risks, operational readiness, and stakeholder communication
- Manage regional vendor performance against agreed SLAs and KPIs, drive remediation of underperformance, and address service gaps
- Own the full regional IT budget lifecycle, including annual planning, forecasting, allocation, spend monitoring, variance management, and identification of cost-efficiency opportunities
- Implement global IT policies, security requirements, standards, and operating procedures across the region; maintain regional documentation and promote harmonization of approved solutions
- Use service metrics, incident trends, user feedback, and vendor data to reduce recurring issues and improve service quality, efficiency, and user experience
Qualifications
- Bachelor's degree in IT, Computer Science, or a related field, or equivalent relevant professional experience
- 5+ years of progressive experience in regional IT operations or IT service management, including responsibility for service performance, vendors, budgets, and stakeholders
- Strong working knowledge of IT infrastructure, systems, networks, and security best practices
- Experience leading regional IT projects and local implementations of global technology initiatives
- Ability to use data and KPIs to optimize services and deliver measurable results
- Experience working in global, fast-paced, and multicultural environments
- Strong communication, influencing, and stakeholder management skills, with ability to lead across teams without direct authority
- Proactive problem-solving skills and ability to manage complexity and change
- Experience managing budgets and identifying cost-efficiency opportunities
- Commitment to high-quality service delivery and cross-team collaboration
- Fluency in French and English; Spanish language skills are a plus
Skills
Experience
5+ years of progressive experience in regional IT operations or IT service management, including responsibility for service performance, vendors, budgets, and stakeholder management. Experience coordinating IT delivery in a multi-site retail environment is preferred. Demonstrated success leading regional IT projects and implementing global technology initiatives in fast-paced, multicultural business environments.
Education
Bachelor's degree in IT, Computer Science, or a related field, or equivalent relevant professional experience.
Workplace
This position is based in Paris, Île-de-France, France.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like PVH, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «IT Operations Manager», «Regional IT Service Manager», «Infrastructure & Operations Director», «Senior IT Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.