PVH Sales Advisor

About PVH

PVH is a global fashion group with a distinguished heritage, best known for shaping iconic brands such as Calvin Klein and Tommy Hilfiger. As an employer, PVH offers a dynamic, international environment where creativity, commercial excellence, and responsible growth converge. The company values collaboration, inclusion, and forward-thinking talent, encouraging teams to challenge convention while honoring the cultural relevance of its brands. With opportunities spanning design, merchandising, retail, digital, supply chain, and corporate functions, PVH provides employees with the scale of a global enterprise and the energy of a brand-led organization committed to innovation, sustainability, and enduring consumer connection.

PVH seeks a Sales Advisor to represent Calvin Klein and Tommy Hilfiger at the Galeries Lafayette Lyon Bron location. The role focuses on delivering exceptional customer experiences through personalized product consultation, comprehensive product knowledge, and proactive sales engagement. The incumbent will contribute to store performance targets, operational excellence, and brand loyalty through attentive client service and visual merchandising standards adherence.

Role & Responsibilities

• Welcome, guide and advise clients throughout their in-store journey, identifying needs and recommending products to drive sales performance
• Develop comprehensive product knowledge and effectively communicate product features, benefits and technical specifications to customers
• Monitor and enhance customer experience quality, providing feedback to store management to support continuous improvement initiatives
• Execute daily store operations including product replenishment, cash register functions, and visual merchandising standards compliance
• Maintain inventory organization and accuracy in collaboration with dedicated stock management team
• Support loss prevention efforts by remaining vigilant and reporting unusual situations to management
• Represent the brand with professionalism, enthusiasm and pride while fostering a collaborative, inclusive workplace culture
• Actively embrace new initiatives and contribute to achievement of group-wide performance objectives

Qualifications

• Prior experience in sales, retail or customer service environments
• Strong organizational and priority management capabilities within fast-paced settings
• Demonstrated ability to create memorable shopping experiences centered on client needs
• Proactive approach with commitment to exceeding customer expectations
• Excellent teamwork and collaborative mindset supporting collective success
• Fluent French language capabilities

Skills

Experience

Previous experience in sales or customer service roles required; demonstrable track record of delivering client-focused service and achieving sales objectives within retail or hospitality environments.

Education

Secondary education (Bac) or equivalent; vocational training in retail or customer service is advantageous but not mandatory.

Benefits

Comprehensive employee benefits package prioritizing health, wellbeing and professional development; inclusive workplace culture fostering loyalty and sense of belonging.

Culture

PVH fosters a dynamic, inclusive workplace where associates are encouraged to bring their authentic selves while shaping some of the world’s most recognized fashion brands. The company emphasizes collaboration, innovation, and accountability, offering a global environment that supports career growth and responsible business practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.