- Location
- Rocky View County Alberta Canada
- Employment
- Part-Time
- Seniority
- Lead
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a part-time Lead Sales Associate to execute brand customer service standards, manage cash responsibilities, and oversee operational activities at a retail location. The role encompasses customer-facing sales execution, merchandise replenishment and visual presentation, loss prevention procedures, register operations, and support of junior sales associates within a dynamic retail environment.
Role & Responsibilities
- Deliver consistent customer service aligned with Tommy Hilfiger standards and generate sales through effective product knowledge
- Manage cash responsibilities including register transactions, refunds, exchanges, gift card operations, and media reconciliation
- Maintain sales floor merchandise stock levels and ensure visual presentation meets brand standards
- Execute opening and closing procedures, including checklists and loss prevention monitoring
- Support and mentor junior sales associates in service delivery and operational execution
- Monitor store environment for loss prevention concerns and report unusual activity to management
- Process markdowns, re-merchandise inventory, and maintain fixtures and store organization
- Participate in staff meetings, team communications, and training sessions
Qualifications
- Ability to lift and carry a minimum of 40 pounds regularly
- Capacity to stand for extended periods during shifts
- Flexibility to work rotating hours including evenings, weekends, and holidays
- Demonstrated professional appearance and personal conduct aligned with brand image
Skills
Experience
Previous retail sales or customer service experience is preferred; familiarity with luxury or lifestyle brands is advantageous.
Education
High school diploma or equivalent; retail or sales certification is a plus but not required.
Workplace
This position is based in Rocky View County, Alberta, Canada, within easy reach of Calgary.
Explore jobs in Alberta or in Canada.
Benefits
For full-time positions: comprehensive medical, vision, and dental insurance; life insurance; RRSP and TFSA retirement plans; paid holidays and paid time off; flexible work schedules and seasonal hours; wellbeing programs and support; tuition reimbursement through scholarship education program; associate discount at company outlets and e-commerce sites. Eligibility depends on employment status, location, and length of employment.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Lead Associate - Retail Sales», «Senior Sales Associate», «Sales Lead», «Store Lead Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.