PVH Floor Supervisor
- Location
- Quebec CityQuebecCanada
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Tommy Hilfiger seeks Floor Supervisor in Quebec, QC. Lead sales team, manage store operations, and deliver exceptional customer experiences with competitive pay and 75% employee discount.
Role & Responsibilities
- Open and close the store, ensuring all security and operational protocols are followed
- Drive daily sales objectives and support the creation of a motivating, inclusive work environment
- Coach and mentor associates in real-time to deliver exceptional customer experiences and build brand passion
- Conduct new inventory processing, replenishment, and point-of-sale operations
- Maintain detailed knowledge of current brand campaigns and product launches to engage customers effectively
- Resolve customer and operational issues promptly and professionally
- Support store management in delivering an exceptional in-store experience
Qualifications
- Previous experience in a team lead or key-holder role
- Ability to inspire and lead by example
- Strong customer service orientation and interpersonal skills
- Physical capability to walk, stand, bend, reach, squat for extended periods and carry up to 20 pounds (approximately 9 kg)
- Availability for flexible scheduling including evenings, weekends, and holidays
Skills
Experience
Previous experience in a team lead or key-holder role in retail or customer-facing environment.
Education
High school diploma or equivalent; additional retail management training or certification is a plus.
Workplace
This position is based in Quebec City, Quebec, Canada.
Benefits
Flexible work schedules including evening, weekend, and holiday availability; employee discount up to 75%; professional training and development; retirement savings plan.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like PVH, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Leader», «Retail Operations Supervisor», «Store Floor Manager», «Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.