- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a passionate Floor Supervisor to deliver exceptional customer experiences and energize the sales floor while upholding brand standards under the direction of the Store Manager. This key management position requires achievement of daily sales objectives and creation of a motivating, inclusive team environment. The Floor Supervisor will oversee store opening and closing, drive sales performance, coach associates in real time, and support the management team in delivering an outstanding in-store experience.
Role & Responsibilities
- Enhance every customer interaction through a warm, helpful demeanor and conversations that drive sales and foster brand passion
- Oversee store opening and closing procedures and assume responsibility as key holder
- Drive sales performance and coach associates in real-time to meet daily targets
- Manage new inventory processing, restocking, and point-of-sale operations
- Support the management team in creating an exceptional retail environment
- Stay current on brand campaigns, product launches, and promotional initiatives
- Embody brand values and serve as a brand ambassador to customers and team members
Qualifications
- Previous experience in a team leadership and key holder role
- Strong ability to lead by example and solve problems in the moment
- Friendly demeanor with excellent organizational and time management skills
- Energy and enthusiasm for brand values and objectives
- Ability to walk, stand, bend, reach, squat for extended periods and carry up to 20 pounds
- Basic knowledge of English may occasionally be required for communication with U.S. partners and leadership
Skills
Experience
Previous experience in a team leadership role and as a key holder in a retail environment.
Education
Not specified.
Workplace
The successful candidate will be located in Lachenaie, Quebec, Canada, with easy access to Montreal.
Benefits
Flexible work schedules including evenings, weekends, and holidays; Competitive salary; Employee discount up to 75%; Training and professional development; Retirement savings plan (RRSP and TFSA); Comprehensive health benefits (medical, dental, vision, life insurance); Paid holidays and paid time off; Flexible work arrangements; Wellness support and resources; Scholarship program with tuition reimbursement; Employee discounts at warehouse stores and e-commerce sites.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Supervisor», «Retail Floor Lead», «Store Operations Supervisor», «Sales Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.