- Employment
- Full-Time
- Seniority
- Director
- Department
- IT & Technology Systems
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 11, 2026
About PVH
PVH is a global fashion group with a distinguished heritage, best known for shaping iconic brands such as Calvin Klein and Tommy Hilfiger. As an employer, PVH offers a dynamic, international environment where creativity, commercial excellence, and responsible growth converge. The company values collaboration, inclusion, and forward-thinking talent, encouraging teams to challenge convention while honoring the cultural relevance of its brands. With opportunities spanning design, merchandising, retail, digital, supply chain, and corporate functions, PVH provides employees with the scale of a global enterprise and the energy of a brand-led organization committed to innovation, sustainability, and enduring consumer connection.
PVH seeks a Director of Enterprise Applications Operations to lead resilient, secure and scalable operations across its enterprise applications, including SAP and non-SAP platforms, with an operational focus on the APAC portfolio. The role drives governance, service reliability, AI-enabled operations, vendor performance and transformation, while leading global teams and preparing for major retail events. Full-time.
Role & Responsibilities
- Execute the enterprise applications operations strategy in alignment with business priorities.
- Own operational health, resilience and availability across business-critical enterprise applications.
- Oversee application operations across enterprise platforms, including SAP and other strategic technologies.
- Establish standardized operating models, governance frameworks, KPIs and service review cadences.
- Drive operational excellence initiatives to improve service quality, customer experience and operational maturity.
- Champion AI, AIOps, automation and predictive operations capabilities to reduce manual effort and improve service reliability.
- Partner with Architecture, Infrastructure, Basis, Security and Engineering teams to ensure end-to-end platform stability.
- Oversee managed service providers through governance, commercial oversight and performance management.
- Lead Problem Management and permanently eliminate recurring operational issues.
- Govern project-to-run transitions, operational readiness, hypercare and release management.
- Develop and execute operational readiness plans for peak business events, including Double 11, Cyber Week and other critical retail periods.
- Provide executive reporting, operational dashboards and actionable insights to senior leadership.
- Serve as the operational focal point for the APAC application portfolio while ensuring alignment with global standards.
- Build a culture of accountability, innovation, collaboration and continuous improvement.
- Develop talent, strengthen leadership capability and foster high-performing global teams.
Qualifications
- 15+ years of progressive experience in Enterprise Technology, IT Operations or Enterprise Application Services.
- Extensive leadership experience managing complex application landscapes.
- Strong functional understanding of enterprise ERP platforms, including SAP S/4HANA and SAP FMS, and experience collaborating with Basis, Integration and Infrastructure teams.
- Demonstrated success leading strategic managed service providers and global operational governance.
- Experience driving operational transformation, service excellence and executive stakeholder management.
- Experience supporting business-critical operations and high-demand retail peak events.
Skills
Experience
15+ years in Enterprise Technology, IT Operations or Enterprise Application Services; extensive leadership experience managing complex application landscapes.
Culture
PVH fosters a dynamic, inclusive workplace where associates are encouraged to bring their authentic selves while shaping some of the world’s most recognized fashion brands. The company emphasizes collaboration, innovation, and accountability, offering a global environment that supports career growth and responsible business practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.