- Location
- 19001, Chemin Notre-Dame, Suite 700 (View map)Mirabel, QC J7J 0T1Canada
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 27, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
PVH seeks an experienced Associate Store Manager for its Tommy Hilfiger flagship retail location to deliver exceptional customer experiences while supervising core operational functions, driving sales performance, and maintaining a motivated, high-performing team. Reporting to the Store Manager, the candidate will implement business plans, achieve daily and long-term sales objectives, and foster an inclusive team culture while embodying the brand's heritage and values.
Role & Responsibilities
- Deliver exemplary customer service and engage clients in brand-driven conversations to stimulate sales and build lifetime brand loyalty
- Lead store operations including opening and closing procedures, inventory receipt and replenishment, point-of-sale processing, and floor management
- Assume interim Store Manager responsibilities in the absence of the primary manager
- Drive sales performance and contribute to achievement of store-wide objectives
- Provide on-site coaching and mentoring to develop team capabilities and professional growth
- Champion new product launches and brand campaigns to clients and staff
- Monitor and maintain brand standards and visual presentation throughout the retail environment
- Participate in strategic initiatives to enhance team development and store performance
- Demonstrate key-holding and operational responsibilities across all store functions
Qualifications
- Proven prior experience in a retail supervisory or management role (Assistant Store Manager or equivalent)
- Demonstrated ability to assume key-holder responsibilities and oversee opening/closing procedures
- Track record of developing and leading high-performing teams
- Strong ability to lead by example, think strategically, and resolve complex operational issues in real time
- Ability to remain standing, walking, bending, reaching, and squatting for extended periods
- Physical capability to lift and carry up to 20 pounds regularly
- Warm, service-oriented demeanor with excellent organizational and time-management skills
Skills
Experience
Previous experience in a retail leadership position, such as Assistant Store Manager or equivalent role, with demonstrated responsibility for key-holding duties and team development.
Education
No specific formal education requirement stated; high school diploma or equivalent is typically expected for retail management roles in the luxury sector.
Workplace
This position is based in Mirabel, Quebec, Canada, within easy reach of Montreal.
Benefits
Flexible work schedules including evening, weekend, and holiday availability; employee discount up to 75%; training and professional development; registered retirement savings plan (RRSP); full-time benefits include comprehensive health insurance (medical, dental, vision), life insurance, RRSR and tax-free savings account (TFSA) with above-market rates, paid company holidays, paid time off, wellness resources and programs, scholarship program with tuition reimbursement, and employee discounts at warehouse outlets and e-commerce sites.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Retail Operations Supervisor», «Store Operations Manager», «Retail Management Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.