- Location
- 1007, Rue du Marché-Central, Suite B1 (View map)Montreal, QC H4N 1J8Canada
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a full-time Assistant Store Manager to deliver exceptional customer experiences whilst overseeing core retail operations in a flagship boutique setting. The successful candidate will implement commercial strategies, achieve daily sales targets, and foster a motivating and inclusive team environment under the direction of the Store Manager. This role combines customer-facing expertise with operational leadership, including opening and closing procedures, performance monitoring, team coaching, and inventory management.
Role & Responsibilities
- Lead and execute store opening and closing procedures with attention to operational detail
- Achieve and exceed daily, weekly, and monthly sales targets through strategic customer engagement and team performance management
- Supervise and mentor store associates on brand standards, customer service excellence, and sales techniques
- Monitor inventory flows, including receipt processing, restocking, and merchandising initiatives
- Execute cash handling procedures and point-of-sale operations with accuracy and compliance
- Maintain brand ambassador standards by staying current with campaigns, product launches, and lifestyle positioning
- Foster an inclusive, motivating work environment that drives team engagement and reduces associate turnover
- Address operational challenges proactively and ensure seamless day-to-day store functioning
Qualifications
- Prior experience as Assistant Store Manager or in an equivalent supervisory retail role requiring key-holding responsibilities
- Demonstrated ability to lead by example and manage difficult situations with composure
- Strong organizational and time-management skills with a warm, professional demeanor
- Ability to stand, walk, bend, reach, and squat for extended periods and carry up to 20 pounds regularly
Skills
Experience
Prior experience as an Assistant Store Manager or in a comparable leadership role within luxury retail or general retail requiring key-holding responsibilities and supervisory duties.
Education
No specific formal education requirement stated; however, secondary education is assumed.
Workplace
The role is situated in Montreal, Quebec, Canada.
Benefits
Flexible work schedules with evening, weekend, and holiday availability; competitive salary; employee discount up to 75%; professional training and development; retirement savings plan (RRSP and TFSA); health insurance (medical, dental, vision, life); paid holidays and paid time off; wellness programs and resources; tuition reimbursement and scholarship programs; employee discounts at warehouse and e-commerce locations.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Manager», «Deputy Store Manager», «Store Operations Coordinator», «Retail Management Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.