Puig Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Aug 12, 2026
About Puig
Puig is a distinguished name in the luxury fashion and fragrance industry, renowned for its innovative approach and commitment to excellence. As part of a global conglomerate, Puig offers a dynamic and inspiring work environment, fostering creativity and professional growth.
Puig seeks Store Manager in Madrid to lead luxury beauty retail operations, team leadership, and customer experience excellence.
Role & Responsibilities
- Lead, develop, and motivate store team to achieve sales targets and deliver memorable customer experiences
- Create a positive, inclusive, and collaborative workplace environment that fosters engagement and high performance
- Oversee daily store operations, ensuring compliance with operational procedures and company standards
- Analyze and monitor key performance indicators and KPIs to identify improvement opportunities and maximize results
- Maintain excellence in visual merchandising, brand image, and point-of-sale experience
- Build strong customer relationships to strengthen brand loyalty and product knowledge
- Collaborate with head office teams to implement campaigns, product launches, and commercial initiatives
- Participate in recruitment, onboarding, training, and team development processes
- Act as an ambassador for Puig, embodying company values and culture in all interactions
Qualifications
- Prior experience leading retail teams, preferably in beauty, cosmetics, luxury, or fashion sectors
- Results-oriented approach with demonstrated experience managing commercial indicators
- Excellent leadership, communication, and interpersonal skills
- Strong customer focus and passion for delivering differentiated experiences
- Analytical capability and sound decision-making judgment
- Proactive, solution-oriented mindset with ability to thrive in dynamic environments
- Fluent Spanish and English language proficiency
- Availability for commercial hours, including weekends and holidays as required
Skills
Experience
Prior experience leading retail teams in beauty, cosmetics, luxury, or fashion sectors with demonstrated success in driving sales performance and managing diverse teams.
Education
Not specified; secondary education presumed
Workplace
This position is based in Madrid, Madrid, Spain.
Benefits
Learning and development opportunities; international career growth prospects; competitive compensation and benefits package
Culture
Puig fosters an inclusive and collaborative culture, encouraging innovation and creativity. Employees are valued for their unique contributions and are provided with opportunities for professional development in a supportive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Puig, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager», «Store Operations Manager», «Beauty Retail Manager», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.