Dr. Barbara Sturm Spa & Treatment Activation Manager

Employment
Full-Time
Seniority
Manager
Posted
Jul 22, 2026

About Dr. Barbara Sturm

Puig is a distinguished name in the luxury fashion and fragrance industry, renowned for its innovative approach and commitment to excellence. As a family-owned company with a rich heritage, Puig manages a diverse portfolio of prestigious brands including Carolina Herrera, Jean Paul Gaultier, and Dries Van Noten, among others. The company is dedicated to fostering talent and creativity, providing a dynamic environment for professional growth.

Dr. Barbara Sturm seeks Spa & Treatment Activation Manager in Düsseldorf to lead premium spa operations and expand wellness services across DACH.

Role & Responsibilities

  • Oversee operational and financial performance of the Dr. Barbara Sturm spa, ensuring exceptional customer experience and adherence to premium service, quality, and brand standards
  • Manage spa operations, resource allocation, and continuous optimization of key performance indicators
  • Deliver high-quality facial treatments and personalized skincare consultations while building long-term client relationships and driving retail sales
  • Develop and implement service and treatment strategies to enhance customer loyalty and business growth
  • Identify and develop new business opportunities in collaboration with retail partners and internal stakeholders
  • Plan and execute activation events and initiatives to advance spa and treatment business development
  • Direct treatment-related activities and partnerships with DACH retail partners, ensuring consistent brand experience across all locations
  • Analyze performance potential and implement data-driven measures to improve results
  • Co-lead the strategic development of the treatment division in coordination with Hamburg retail management, with perspective for expanded leadership responsibilities
  • Establish and foster a high-performance, customer-centric team culture through coaching and talent development
  • Manage reporting, budget steuerung, and analysis of key business metrics
  • Negotiate retail partner agreements for spa treatments and cabinet activations

Qualifications

  • State-recognized cosmetician certification or equivalent qualification
  • Several years of professional experience in luxury or premium spa environments or aesthetic institutes
  • Extensive hands-on experience delivering high-quality facial treatments and serving discerning clientele
  • Proven experience managing spa, service, and retail operations with strong understanding of financial KPIs
  • Passionate commitment to skincare, treatments, and premium customer experience
  • Entrepreneurial mindset with strong initiative and hands-on execution capability
  • Excellent communication skills, organizational ability, and talent for aligning diverse stakeholders
  • Professional-level fluency in German and English, written and verbal
  • Willingness to travel within the DACH region

Skills

Spa management and operations Facial treatment delivery Client relationship management KPI analysis and financial reporting Strategic planning and business development Team leadership and talent development Partner relationship management Event planning and execution Budget management

Experience

Several years of professional experience in luxury or premium spa environments or aesthetic institutes, with proven ability to manage spa operations, deliver high-quality treatments, and drive business growth through retail partnerships.

Education

State-recognized cosmetician certification (Ausbildung als staatlich anerkannte Kosmetiker) or equivalent professional qualification in beauty, aesthetics, or spa management.

Workplace

This position is based in Düsseldorf, North Rhine-Westphalia, Germany.

Benefits

Monthly lunch voucher subsidy, sports subsidy, mobility subsidy; attractive employee discounts across all brand portfolio; contributions to occupational pension schemes; company events; open workplace culture with informal communication.

Culture

Puig fosters a culture of innovation and inclusivity, encouraging employees to bring their unique perspectives and creativity to the table. The company values collaboration and continuous learning, making it an ideal environment for aspiring professionals in the luxury sector.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dr. Barbara Sturm, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Spa Operations Manager», «Treatment Program Manager», «Spa Director», «Wellness Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Dr. Barbara Sturm

Dr. Barbara Sturm Spa & Treatment Activation Manager

Düsseldorf, Germany

Continue to the application.