Puig Sell Out Supervisor
- Employment
- Permanent
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Aug 18, 2026
About Puig
Puig is a distinguished name in the luxury fashion and fragrance industry, renowned for its innovative approach and commitment to excellence. As part of a global conglomerate, Puig offers a dynamic and inspiring work environment, fostering creativity and professional growth.
Puig seeks Sell Out Supervisor in Campinas to lead field Beauty Advisor teams, manage KPIs, and ensure brand compliance across retail points of sale.
Role & Responsibilities
- Supervise team of Leaders, Specialists, and Beauty Advisors across assigned region
- Visit stores to verify grooming standards, planogram compliance, maintenance, cleanliness of Puig spaces, and point-of-sale setup
- Monitor point-of-sale needs including shelving, visuals, training tools, furniture maintenance, fitting rooms, and activation materials
- Observe team performance against behavioral, approach, and customer service standards
- Track and execute audits via SPOT tool and BA App
- Train and qualify sell-out team to enhance influence with store management and maximize visibility of objectives
- Analyze qualitative targets and KPIs in collaboration with Business Intelligence and category teams
- Review and monitor volume targets alongside commercial and BI teams
- Ensure adherence to team visit schedules and planned activities
- Monitor quantitative objectives and guide corrective action plans for results recovery
- Conduct performance evaluations and provide feedback during store visits
- Support recruitment, selection, and onboarding processes including third-party personnel
- Coordinate with HR on people management matters
- Establish routes for Beauty Advisors and Brand Representatives aligned with company priorities and commercial strategy
- Schedule and follow up on extra activities and targeted campaigns with store managers
- Plan and monitor monthly schedules for Leaders, Specialists, and client-specific activities
- Build relationships with store managers and beauty counters across the region
- Train sell-out teams on client-specific processes and ensure daily execution
- Participate in client meetings with the sell-in team as needed
- Ensure correct utilization and distribution of promotional materials, gifts, and samples
- Engage direct and indirect teams in campaign initiatives
- Implement campaign mechanics correctly and oversee prize distribution
Qualifications
- Minimum 3 years in leadership positions
- Bachelor's degree or equivalent
- Proven experience managing retail or field sales teams
- Fluency in Portuguese; English or Spanish preferred
- Exceptional communication and interpersonal skills
- Strong customer relationship management ability
- Team leadership capability
- Resilience and ability to work under pressure
- Analytical mindset with strong organizational skills
- Current driver's license (Category B) required
- Reliable personal vehicle for regional travel
Skills
Experience
Minimum 3 years in supervisory or leadership roles, ideally within retail, beauty, or field sales environments. Experience managing multiple teams, conducting performance evaluations, and driving achievement of quantitative and qualitative targets is essential.
Education
Bachelor's degree in any discipline.
Workplace
This position is based in Campinas, São Paulo, Brazil, within easy reach of São Paulo.
Culture
Puig fosters an inclusive and collaborative culture, encouraging innovation and creativity. Employees are valued for their unique contributions and are provided with opportunities for professional development in a supportive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Puig, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Supervisor», «Field Team Leader», «Point of Sale Supervisor», «Sales Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.