- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Oct 21, 2026
About Puig
Puig is a distinguished name in the luxury fashion and fragrance industry, renowned for its innovative approach and commitment to excellence. As part of a global conglomerate, Puig offers a dynamic and inspiring work environment, fostering creativity and professional growth.
Puig is building connections with retail leaders for permanent management opportunities in London, supporting new openings planned for 2027 across boutiques, counters and prestigious department stores. Retail managers will lead teams, represent the brand, oversee day-to-day operations and drive sales and customer experience performance.
Role & Responsibilities
- Lead, inspire and develop the team, fostering an environment where everyone can perform at their best.
- Represent the brand and its story, products and values as an ambassador.
- Oversee the day-to-day running of the business, keeping commercial and customer experience goals in focus.
- Drive sales performance and KPIs, identifying opportunities to grow the business.
- Coach and support the team in delivering exceptional, memorable customer experiences.
- Build strong relationships with store teams and key stakeholders.
- Support recruitment, onboarding and team development.
- Apply leadership and commercial knowledge to identify opportunities, overcome challenges and make an impact.
Qualifications
- Previous retail management or team leadership experience, ideally in luxury, beauty, fragrance, fashion or a premium environment.
- Passion for leading, coaching and developing teams.
- Ability to create an exceptional and memorable customer experience.
- Commercial mindset and confidence working towards sales targets and KPIs.
- Ability to lead by example and inspire and motivate a team.
- Strong communication and relationship-building skills.
- Ability to thrive in a fast-paced retail environment.
- Genuine passion for luxury brands and outstanding service.
Skills
Experience
Previous retail management or team leadership experience; ideally within luxury, beauty, fragrance, fashion or a premium environment.
Workplace
The role is situated in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Entrepreneurial, creative and welcoming work culture; learning and development opportunities; opportunities to grow within an international company; competitive compensation and benefits package.
Culture
Puig fosters an inclusive and collaborative culture, encouraging innovation and creativity. Employees are valued for their unique contributions and are provided with opportunities for professional development in a supportive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Puig, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Store Manager», «Retail Team Manager», «Counter Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.