Puig Operations Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 28, 2026
About Puig
Carolina Herrera is a prestigious fashion house renowned for its elegant ready-to-wear collections, luxurious accessories, and fragrances. Founded by the iconic Venezuelan designer Carolina Herrera, the brand epitomizes refined sophistication and timeless design, serving a clientele that values exceptional craftsmanship and contemporary elegance. As part of the Puig conglomerate, Carolina Herrera continues to expand its global retail presence while maintaining its commitment to heritage and design excellence.
Carolina Herrera Operations Manager, Miami boutique. Lead retail operations, manage teams, and drive performance in luxury fashion.
Role & Responsibilities
- Oversee all daily operations and administrative functions of the Miami boutique
- Manage and supervise boutique staff, including hiring, training, and performance development
- Maintain inventory control and stock management systems
- Ensure compliance with brand standards and company policies
- Drive sales performance and boutique profitability
- Manage financial reporting and budgeting
- Optimize customer service delivery and guest experience
- Coordinate with regional and global teams on strategic initiatives
Qualifications
- Proven experience in retail operations management
- Track record of successful team leadership in a luxury retail environment
- Strong knowledge of inventory management systems
- Excellent financial acumen and P&L responsibility
- Demonstrated commitment to customer service excellence
Skills
Experience
Minimum 5-7 years of progressive experience in retail operations or boutique management, preferably within the luxury fashion or accessories sector.
Education
Bachelor's degree in Business Administration, Retail Management, or related field preferred.
Workplace
This position is based in Miami, Florida, USA.
Culture
Carolina Herrera cultivates a workplace environment that celebrates design excellence, creative expression, and refined elegance. The brand attracts professionals who are passionate about luxury fashion and committed to delivering an exceptional experience to a discerning clientele, fostering a culture of sophistication and collaborative excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Puig, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Operations Manager», «Store Operations Director», «Retail Operations Supervisor», «Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.