- Employment
- Full-Time
- Seniority
- Manager
- Department
- Wholesale, Commercial & B2B Sales
- Posted
- Oct 19, 2026
About Puig
Puig is a distinguished name in the luxury fashion and fragrance industry, renowned for its innovative approach and commitment to excellence. As part of a global conglomerate, Puig offers a dynamic and inspiring work environment, fostering creativity and professional growth.
Puig is hiring a Key Account Manager in New York to manage strategic luxury retail and independent accounts, with primary responsibility for its Niche portfolio and support for Nordstrom across Niche and Prestige brands. The permanent role covers account planning, commercial execution, retailer relationships, operational coordination, and cross-functional delivery.
Role & Responsibilities
- Serve as the primary day-to-day commercial contact for Exemplar Luxury Group, Holt Renfrew, and Independent Accounts, building relationships across buying, planning, marketing, operations, and store teams.
- Develop and execute account strategies, annual business plans, and joint priorities to achieve sell-in targets, profitable growth, and long-term brand development.
- Build a thorough understanding of each retailer’s business model, customer, competitive landscape, and banner or market dynamics to identify focused growth opportunities.
- Lead the Niche portfolio across owned accounts, ensuring BYREDO, Dries Van Noten, Penhaligon's, Christian Louboutin Beauty, and L'Artisan Parfumeur are positioned and supported in line with each brand’s distribution and luxury positioning.
- Support the Key Account Director for Nordstrom across the Puig portfolio, with particular responsibility for event planning, executional follow-through, and operational coordination for Niche and Prestige brands.
- Analyze sales, inventory, distribution, productivity, and market trends to identify account-, brand-, door-, and channel-level opportunities, risks, and actions.
- Partner with the Key Account Director on annual forecasts, investment recommendations, account priorities, KPIs, and business reviews.
- Collaborate with marketing, demand planning, finance, visual merchandising, education, and field teams to deliver launches, events, animations, promotions, and retailer programs on time and to a high standard.
- Manage operational follow-through across assigned accounts, including forecasts, assortments, item setup, orders, inventory flow, launch readiness, event tools, and issue resolution.
- Drive elevated in-store presence and luxury execution through collaboration on space, placement, merchandising, visual standards, distribution, and priority-door opportunities.
- Support buyer negotiations and recommendations on assortment, distribution, pricing, promotions, marketing investments, events, and product placement while protecting brand equity and profitability.
- Monitor and communicate performance, key initiatives, retailer feedback, risks, decisions, and next steps through clear recaps, trackers, and leadership updates.
Qualifications
- Bachelor’s degree in business, marketing, or a related field preferred.
- At least 5 years of experience in Sales, Planning, or Key Account Management within luxury beauty, fragrance, fashion, or consumer retail.
- Experience managing luxury department store, specialty retail, and/or independent account businesses; established retailer relationships are a plus.
- Experience across Niche and Prestige beauty portfolios, with an understanding of selective distribution and luxury brand positioning.
- Strong commercial acumen and understanding of retail dynamics, forecasting, inventory, consumer behavior, and the competitive landscape.
- Exceptional relationship-building, negotiation, communication, and presentation skills across retailer, field, cross-functional, and senior leadership audiences.
- Analytical, action-oriented approach, with proficiency interpreting sales and performance data and translating insights into clear recommendations.
- Highly organized, with the ability to manage multiple retailers, brands, launches, events, and operational priorities in a fast-paced, cross-functional environment.
- Strong proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word.
Skills
Experience
At least 5 years in Sales, Planning, or Key Account Management within luxury beauty, fragrance, fashion, or consumer retail.
Education
Bachelor’s degree in business, marketing, or a related field preferred.
Benefits
Entrepreneurial, creative, and welcoming work culture; learning and development opportunities; opportunities to grow within an international company; competitive compensation and benefits package.
Culture
Puig fosters an inclusive and collaborative culture, encouraging innovation and creativity. Employees are valued for their unique contributions and are provided with opportunities for professional development in a supportive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Puig, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Account Manager», «Retail Account Manager», «Strategic Account Manager», «Key Retail Partnerships Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.