Puig Key Account Manager
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Wholesale, Commercial & B2B Sales
- Posted
- Sep 1, 2026
About Puig
Puig is a distinguished name in the luxury fashion and fragrance industry, renowned for its innovative approach and commitment to excellence. As part of a global conglomerate, Puig offers a dynamic and inspiring work environment, fostering creativity and professional growth.
Puig seeks a Key Account Manager in Hamburg to drive strategic retail partnerships and omnichannel growth across luxury beauty and fashion brands.
Role & Responsibilities
- Manage and strategically develop omnichannel key accounts, building long-term customer partnerships and account strategies
- Own P&L responsibility for assigned accounts, including revenue, sales volume, forecasts, budgets, and profitability metrics
- Analyze sell-in, sell-out, market, consumer, and competitive data to identify growth opportunities and develop customer-specific joint business plans
- Develop and execute digital and in-store activations, promotions, and product launches to increase visibility, conversion, revenue, and market share
- Prepare and lead negotiations on commercial terms, annual agreements, and promotional measures to achieve sustainable, mutually beneficial outcomes
- Serve as central liaison between Marketing, Finance, Supply Chain, Demand Planning, Customer Service, and Sales Planning to ensure strong point-of-sale and online performance
- Produce comprehensive analyses, business reviews, and management updates with clear recommendations for internal and external stakeholders
Qualifications
- Several years of professional experience in key account management, sales, marketing, or comparable commercial roles, ideally in beauty, consumer goods, or lifestyle industries
- Deep understanding of retail and e-commerce operations, with demonstrated passion for omnichannel and multi-channel business models
- Proven data-driven approach to problem-solving, capable of structuring complex issues and translating KPIs and performance metrics into actionable recommendations
- Entrepreneurial mindset combining strategic thinking with strong execution, able to identify and develop growth opportunities and manage projects independently
- Excellent negotiation skills, strong communication abilities, persuasiveness, and capacity to build sustainable peer-to-peer relationships
- Advanced project management and organizational skills with strong interpersonal competencies and enthusiasm for cross-functional collaboration
- Proficiency with MS Office (Excel and PowerPoint); experience with SAP, Power BI, or comparable reporting tools is advantageous; fluent in German and English
Skills
Experience
Several years of professional experience in key account management, sales, marketing, or comparable commercial roles, ideally in the beauty, consumer goods, or luxury lifestyle sector. Demonstrated expertise in multi-channel retail and e-commerce operations is essential.
Education
Not specified
Workplace
The successful candidate will be located in Hamburg, Hamburg, Germany.
Benefits
Monthly lunch subsidy, sports subsidy, and mobility allowance; attractive employee discounts on product portfolio; flexible working arrangements with two days per week remote work eligibility; access to exceptional company events.
Culture
Puig fosters an inclusive and collaborative culture, encouraging innovation and creativity. Employees are valued for their unique contributions and are provided with opportunities for professional development in a supportive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Puig, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Strategic Account Executive», «Senior Account Manager», «Channel Account Director», «Commercial Account Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.