Puig Global Payment Executive
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Aug 18, 2026
About Puig
Puig is a distinguished name in the luxury fashion and fragrance industry, renowned for its innovative approach and commitment to excellence. As part of a global conglomerate, Puig offers a dynamic and inspiring work environment, fostering creativity and professional growth.
Global Payment Executive at Puig in Barcelona – drive ecommerce payment operations for luxury niche brands across the platform.
Role & Responsibilities
- Own day-to-day coordination and follow-up of payment operations for niche brands, ensuring transaction flows perform reliably across ecommerce journeys
- Support the rollout, validation and stabilization of payment platform capabilities for niche brands, collaborating with engineering, QA, DevOps and platform teams during deployments
- Track payment incidents, service degradation, provider issues and rollout risks, ensuring fast escalation and structured resolution
- Prepare and validate readiness for new payment features, provider changes, local market requirements or checkout updates affecting the niche brand portfolio
- Support adherence to payment-control standards, platform governance and secure-by-design principles in ongoing operations and enhancements
- Coordinate with fraud-related stakeholders to identify operational risks, unusual patterns and recurring transaction issues
- Maintain disciplined documentation of issues, changes, dependencies and execution status to improve visibility and operational control
- Act as the main operational contact for payment topics affecting niche brands, aligning platform teams with business priorities and launch timelines
- Work with internal stakeholders across ecommerce, platform operations and business teams to clarify requirements, monitor business impact and coordinate next steps
- Contribute to a consolidated view of payment performance, open risks and delivery dependencies for the niche brand portfolio
- Promote structured ways of working, execution discipline and continuous improvement in payment operations
Qualifications
- 3–6 years of experience in ecommerce operations, payments, checkout operations or digital platform environments
- Hands-on exposure to payment operations, provider coordination, checkout issue resolution or transaction-flow monitoring
- Experience working with matrix organizations combining product, engineering, QA, operations and business stakeholders
- Previous exposure to premium, luxury, beauty or consumer-brand ecommerce environments
- Good understanding of ecommerce transaction flows, payment lifecycle and checkout dependencies
- Working knowledge of payment-provider and payment-stack coordination
- Comfort collaborating with technical teams around APIs, integrations, incident follow-up and release validation
- Awareness of fraud-related operational controls and the link between payment reliability, risk control and business performance
- Bachelor's degree in Business, Technology, Engineering or a related discipline
Skills
Experience
3–6 years of experience in ecommerce operations, payments, checkout operations or digital platform environments, with hands-on exposure to payment operations, provider coordination, checkout issue resolution and transaction-flow monitoring. Previous experience in premium, luxury, beauty or consumer-brand ecommerce is highly valued.
Education
Bachelor's degree in Business, Technology, Engineering or a related discipline. Training or certifications in ecommerce, digital operations, payments or fintech are advantageous.
Workplace
This position is based in Barcelona, Catalonia, Spain.
Benefits
Entrepreneurial, creative and welcoming work culture; learning and development opportunities; international company with growth opportunities; competitive compensation and benefits package
Culture
Puig fosters an inclusive and collaborative culture, encouraging innovation and creativity. Employees are valued for their unique contributions and are provided with opportunities for professional development in a supportive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Puig, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Payment Operations Manager», «Payments Platform Specialist», «eCommerce Payments Coordinator», «Payment Systems Analyst», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.