Puig e-Commerce Key Account Manager
- Seniority
- Mid-Level
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- May 8, 2026
About Puig
Puig is a family-owned global fashion and fragrance house headquartered in Barcelona with an international portfolio of beauty, fragrance and fashion brands. The company combines creativity and commercial rigour across product development, brand management and global distribution, operating at the intersection of luxury and mass-market beauty.
Puig is hiring an e‑Commerce Key Account Manager in Barcelona, Spain to manage strategic online accounts and drive omnichannel growth.
Role & Responsibilities
- Own commercial relationships with strategic e‑commerce partners and marketplaces to maximise sell‑through and brand presence online.
- Define and execute annual commercial plans for assigned accounts, including assortment, pricing, promotional cadence and margin management.
- Negotiate commercial terms, service-level agreements and marketing co-investment with retail partners and platforms.
- Collaborate with brand marketing, digital, supply chain and logistics teams to ensure flawless execution of launches, campaigns and replenishment.
- Monitor and analyse sales performance, stock levels and digital KPIs to identify opportunities and risks; produce regular business reviews for internal stakeholders and clients.
- Design and coordinate joint business plans, activation calendars, and content/creative briefs with e‑retail partners.
- Lead cross-functional project delivery for onboarding, marketplace listing optimisation and category initiatives.
- Champion omnichannel initiatives and partner with wholesale and retail teams to align online and offline commercial strategies.
Qualifications
- Proven track record in key account management for e‑commerce or retail, ideally within beauty, luxury or FMCG.
- Strong commercial acumen with experience negotiating commercial agreements and managing P&L levers.
- Analytical mindset with experience translating data into actionable commercial decisions.
- Excellent stakeholder management skills; capable of coordinating cross‑functional teams and external partners.
- Fluency in English and Spanish; additional European language (e.g., French) advantageous.
- Willingness to travel domestically and internationally to meet clients and partners.
Skills
Experience
Typically 3–5 years of progressive experience managing strategic accounts in e‑commerce, retail or wholesale, preferably within beauty, luxury or FMCG sectors. Demonstrated success delivering revenue growth on digital platforms and managing cross‑functional execution.
Education
Bachelor’s degree in Business, Marketing, Commerce or a related discipline; postgraduate qualification in digital commerce or luxury brand management is an advantage.
Workplace
This position is based in Barcelona, Catalonia, Spain.
Culture
Puig fosters a creative, entrepreneurial and brand‑centric culture where commercial discipline meets design and storytelling. Teams are international and collaborative, with a strong emphasis on agility, ownership and developing talent across markets.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Puig, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Digital Key Account Manager», «e‑Retail Key Account Manager», «Strategic eCommerce Account Manager», «Online Key Accounts Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.