Puig Counter Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $30–35/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 17, 2026
About Puig
Puig is a distinguished name in the luxury fashion and fragrance industry, renowned for its innovative approach and commitment to excellence. As part of a global conglomerate, Puig offers a dynamic and inspiring work environment, fostering creativity and professional growth.
Counter Manager at Puig (Penhaligon's & Christian Louboutin Beauté) in New York. Lead luxury retail team at Bloomingdale's, $30–$35/hr.
Role & Responsibilities
- Set and monitor individual and team sales goals while driving consistent business growth and achievement of brand objectives
- Execute successful product launches, seasonal campaigns, pre-sell strategies, and clienteling initiatives to maximize sales performance and client loyalty
- Leverage sales reporting, client insights, CRM tools, and business metrics to identify trends, uncover opportunities, and develop action plans that improve performance
- Deliver personalized beauty and fragrance consultations that reflect the artistry and craftsmanship of Penhaligon's & Christian Louboutin Beauté while upholding luxury service standards
- Ensure visual merchandising, counter presentation, and brand standards consistently reflect the elevated aesthetic while aligning with Bloomingdale's merchandising requirements
- Recruit, onboard, coach, and develop a high-performing team of Beauty Advisors through ongoing feedback and performance management
- Foster an inclusive, collaborative culture that inspires accountability, creativity, continuous learning, and exceptional client service
- Oversee inventory management, tester maintenance, replenishment, supply ordering, scheduling, and client records to ensure operational excellence
- Ensure compliance with company policies, health and safety standards, retailer requirements, and operational procedures
- Partner closely with Bloomingdale's leadership and Puig field teams to execute business priorities and deliver a seamless luxury retail experience
Qualifications
- 5+ years of leadership experience within luxury beauty, fragrance, fashion, or specialty retail, preferably in a department store or wholesale environment
- Proven success leading high-performing teams and consistently delivering sales results
- Strong passion for luxury client service, relationship building, and personalized selling
- Experience using CRM, clienteling, and retail reporting tools
- Excellent coaching, communication, and leadership skills
- Highly organized with the ability to prioritize multiple business needs in a fast-paced environment
- Proficiency with Microsoft Office and retail technology platforms
- Passion for design, craftsmanship, fragrance, and the artistic vision of Penhaligon's & Christian Louboutin Beauté
- Flexible availability, including evenings, weekends, holidays, and special events as business needs require
Skills
Experience
5+ years of leadership experience within luxury beauty, fragrance, fashion, or specialty retail, preferably in a department store or wholesale environment, with a proven track record of leading high-performing teams and delivering consistent sales results.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 30 to USD 35 per hour.
Benefits
Health and dental insurance, life insurance, disability insurance, 401(k), paid holidays, generous paid time-off policy, hybrid work environment, and career development opportunities.
Culture
Puig fosters an inclusive and collaborative culture, encouraging innovation and creativity. Employees are valued for their unique contributions and are provided with opportunities for professional development in a supportive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Puig, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Luxury Beauty Manager», «Retail Beauty Leader», «Brand Counter Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.