Puig Client Experience & Education Specialist
- Location
- ParisÎle-de-FranceFrance
- Employment
- Contract
- Seniority
- Mid-Level
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 30, 2026
About Puig
Puig is a distinguished name in the luxury fashion and fragrance industry, renowned for its innovative approach and commitment to excellence. As part of a global conglomerate, Puig offers a dynamic and inspiring work environment, fostering creativity and professional growth.
Rabanne contract position: Client Experience & Education Specialist to drive customer engagement and brand education initiatives.
Role & Responsibilities
- Develop and deliver client education programs and workshops
- Manage and enhance customer experience touchpoints across channels
- Create compelling brand narratives and product storytelling content
- Coordinate with retail and digital teams to ensure consistent client engagement
- Gather and analyze client feedback to inform experience improvements
- Organize events and experiential activations that reinforce brand values
Qualifications
- Demonstrated experience in customer experience, client relations, or brand education
- Strong communication and interpersonal skills
- Proficiency in digital platforms and CRM systems
- Ability to translate product knowledge into engaging client narratives
- Project management and organizational capabilities
Skills
Experience
2-4 years of experience in luxury retail, client services, brand management, or related customer-facing roles within a premium environment
Education
Bachelor's degree in Marketing, Communications, Business Administration, or equivalent professional experience
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Puig fosters an inclusive and collaborative culture, encouraging innovation and creativity. Employees are valued for their unique contributions and are provided with opportunities for professional development in a supportive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Puig, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Experience Advisor», «Client Engagement Specialist», «Experience Manager», «Education Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.