Puig Brand Ambassador
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 19, 2026
About Puig
Rabanne is a Parisian luxury fashion and fragrance house recognised for its experimental, sculptural aesthetics and bold perfume portfolio. The label operates within premium department stores and boutiques worldwide, seeking staff who combine refined product knowledge with a contemporary, service‑led approach to luxury retail.
Rabanne is hiring a Brand Ambassador at Harrods, London — represent the brand, drive sales and deliver exceptional client service.
Role & Responsibilities
- Act as the principal in‑store representative of Rabanne at Harrods, delivering a hallmark luxury client experience and embodying the brand’s aesthetic.
- Proactively engage customers to understand needs, provide product recommendations, and convert interactions into sales while meeting daily and weekly KPIs.
- Develop and maintain a client base through personalised clienteling, follow‑ups, and after‑sales care to drive repeat business.
- Ensure merchandising, visual presentation and stock on the brand counter adhere to Rabanne and Harrods standards.
- Process transactions accurately using the POS system and assist with pricing, returns and exchanges in line with store policy.
- Support in‑store activations, product launches and private client events; liaise with the Harrods team and brand management to execute events.
- Manage stock replenishment, receive deliveries, and assist with inventory counts to maintain product availability.
- Report customer feedback, market trends and competitor activity to the brand commercial or regional team.
Qualifications
- Proven experience in luxury retail sales or bespoke client‑facing roles, preferably within fashion, fragrance or beauty.
- Demonstrable track record of meeting sales targets and delivering high standards of client service.
- Excellent verbal communication and interpersonal skills, with polished presentation and etiquette appropriate to premium retail environments.
- Commercially minded with strong negotiation and closing skills.
- Ability to work a flexible schedule, including evenings, weekends and peak sale periods.
- Right to work in the UK.
Skills
Experience
Typically 1–3 years of direct experience in luxury retail or premium department store environments, with demonstrable sales results and client development skills.
Education
Secondary education required; vocational training or certification in retail, sales, hospitality or fashion is desirable.
Workplace
The role is situated in London, England, UK.
Culture
The workplace culture emphasises creativity, refined presentation and meticulous client service consistent with Rabanne’s avant‑garde identity. Teams operate in a fast‑paced, collaborative retail environment where product expertise and commercial initiative are rewarded.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Puig, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Brand Ambassador», «Client Advisor — Rabanne», «In‑Store Brand Representative», «Retail Brand Specialist», «Luxury Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.