Puig Brand Ambassador
- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Jul 21, 2026
About Puig
Puig is a distinguished name in the luxury fashion and fragrance industry, renowned for its innovative approach and commitment to excellence. As part of a global conglomerate, Puig offers a dynamic and inspiring work environment, fostering creativity and professional growth.
Puig seeks a Brand Ambassador for a 3-month temporary position at Inno Louise in Brussels, starting November 2026, to cover maternity leave.
Role & Responsibilities
- Embody and communicate the DNA, heritage, and universe of Puig's brand portfolio to clients
- Execute the premium customer experience ceremony and retail protocols with precision
- Engage customers through compelling storytelling that transports them into brand narratives
- Demonstrate expert fragrance knowledge, master olfactory culture and terminology, and execute sophisticated client profiling techniques
- Demonstrate empathy in all client interactions and deliver exemplary service
- Respect scheduling and operational processes of INNO and Puig
- Proactively participate in all tasks required for optimal point-of-sale operations
- Alert management to operational dysfunctions and propose solutions
- Serve as a brand ambassador embodying the concept and contribute to continuous improvement through a test-and-learn methodology
- Maintain impeccable grooming standards consistent with brand requirements, including proper uniform wear and personal presentation
- Ensure strict adherence to merchandising guidelines and visual consistency across all brand spaces
- Maintain pristine store appearance, organized stockkeeping, tester integrity, and all point-of-sale materials
- Provide regular feedback to project stakeholders and share best practices with peer store locations
- Cultivate long-term client relationships and drive customer loyalty
- Achieve individual and collective sales targets
- Maintain adequate in-store inventory levels
- Master all product pricing and competitive positioning across the full range
- Animate the point-of-sale stand through active client engagement and clienteling
- Identify and execute key drivers for sales target achievement and propose implementation strategies
- Support brand codes and customer service attitudes consistently
- Monitor daily sales revenue and manage remaining sales targets
- Track individual performance metrics and targets
- Monitor competitor activity including sales performance, operations, and merchandising
- Participate in store financial briefings and performance reviews
Qualifications
- Excellent organizational and sales capabilities
- Strong analytical skills with ability to identify and implement continuous improvements in store management
- Sensitivity to international and multicultural environments
- Outstanding fluency in English and French
- Effective communication skills across diverse audiences
- Minimum one year of professional experience in the fragrance and cosmetics industry
Skills
Experience
Minimum one year of professional experience in the fragrance and cosmetics retail sector. Prior exposure to selective retail or luxury brand environments is essential.
Education
Not specified; secondary education minimum presumed, with specialized training in fragrance or beauty retail preferred.
Workplace
The successful candidate will be located in Brussels, Brussels-Capital Region, Belgium.
Culture
Puig fosters an inclusive and collaborative culture, encouraging innovation and creativity. Employees are valued for their unique contributions and are provided with opportunities for professional development in a supportive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Puig, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Specialist», «Fragrance Advisor», «Retail Specialist», «Sales Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.