Carolina Herrera Boutique Director
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 12, 2026
About Carolina Herrera
Carolina Herrera, a distinguished name in the fashion and beauty industry, is renowned for its timeless elegance and sophisticated style. As part of the global luxury conglomerate Puig, Carolina Herrera offers a dynamic and inspiring work environment where creativity and innovation are at the forefront.
Boutique Director role at Carolina Herrera in Houston overseeing retail operations, staff, sales and customer service for the luxury fashion boutique.
Role & Responsibilities
- Set individual sales goals for sales associates and ensure alignment with store business objectives
- Analyze sales reports and data to determine business needs and develop strategic business initiatives
- Ensure sales associates deliver elevated levels of customer service and maximize sales performance
- Maintain comprehensive product knowledge and ensure selling staff achieve fluency across all product offerings
- Supervise sales associates' customer service delivery and maintain consistent client engagement through clienteling tools
- Address customer service issues and resolve complaints efficiently while empowering associates to act in clients' best interests
- Maintain facility cleanliness, presentation and organization to reflect brand standards
- Implement and enforce cash control procedures, including bank deposits, safe fund management and petty cash oversight
- Monitor and control store expenses to maintain budgets and reduce operational costs
- Track inventory movement, maintain accuracy, minimize shrinkage and ensure compliance with receiving policies
- Assume responsibility for loss prevention across physical security, cash controls, inventory management and inter-store communications
- Execute and maintain merchandising directives and implement effective visual merchandising strategies
- Maintain an organized selling floor that properly reflects the brand aesthetic at all times
- Communicate inventory needs to support overall business goals and objectives
- Build and maintain communication with Corporate Office teams, other boutiques and local community associations
- Grow the client database through community networking and prospect identification
Qualifications
- Minimum five years of retail experience, preferably in the luxury sector
- Minimum three years of management or supervisory experience
- Excellent communication, organizational and interpersonal skills
- Strong computer proficiency including MS Office, inventory and database software
- Demonstrated ability to analyze sales data and develop business strategy
- Proven capacity to build and motivate high-performing retail teams
- Experience with clienteling tools and CRM platforms
Skills
Experience
Minimum five years of retail experience, preferably within the luxury market, with at least three years in a management or supervisory capacity. Candidates should demonstrate a track record of achieving sales objectives, developing retail teams and maintaining high operational standards.
Education
High school diploma or equivalent; college degree preferred.
Workplace
The successful candidate will be located in Houston, Texas, USA.
Benefits
Entrepreneurial and welcoming work culture; learning and development opportunities; international company with growth potential; competitive compensation and benefits package.
Culture
Carolina Herrera fosters a culture of elegance and innovation, encouraging employees to express their creativity while upholding the brand's prestigious reputation. The work environment is collaborative, with a focus on personal and professional growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Carolina Herrera, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Director», «Boutique Manager», «Location Director», «Retail Store Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.