- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Oct 20, 2026
About Puig
Puig is a distinguished name in the luxury fashion and fragrance industry, renowned for its innovative approach and commitment to excellence. As part of a global conglomerate, Puig offers a dynamic and inspiring work environment, fostering creativity and professional growth.
Puig seeks a Beauty Advisor in Mar del Plata to deliver premium fragrance and beauty consultations, exceptional service and sales results while building lasting client relationships. The permanent role also covers store operations, visual merchandising, events, inventory and collaboration with retail teams.
Role & Responsibilities
- Achieve and exceed individual sales targets, including key performance indicators (KPIs).
- Monitor point-of-sale KPI performance using tools such as apps and sales spreadsheets.
- Collaborate to achieve and exceed event targets.
- Deliver service to the highest standards in line with the customer service protocol.
- Communicate engaging brand and product stories in line with brand guidelines.
- Build brand awareness by demonstrating knowledge of the full portfolio, including new launches.
- Manage special events, including collection previews, client events, in-store activations, podiums, sales events and shopping-centre events.
- Present products and services in person and virtually.
- Promote, manage and develop long-term relationships with the customer database.
- Extend exceptional service beyond the in-store experience at every opportunity.
- Handle customer enquiries with sound judgement and positive outcomes.
- Resolve issues and complaints promptly and effectively, including dissatisfied customers, returns and defective products.
- Maintain an active interest in the industry and market trends.
- Follow and uphold company policies and retail procedures, including grooming standards.
- Keep stockrooms and stock areas organised to support efficient service.
- Observe working schedules, including punctuality and attendance.
- Collaborate with operations, logistics and product teams to ensure appropriate in-store assortment (optional).
- Attend training, programmes and meetings designated by management and the Education team.
- Use company apps and technologies to deliver the best consumer experience.
- Participate in preparing and carrying out inventory counts, including monthly, bimonthly, quarterly and annual counts.
- Follow the company’s visual merchandising guidelines and report issues.
- Maintain high standards of cleanliness across the store’s front and back areas.
- Identify and promptly report product issues.
- Communicate stock needs to support business objectives.
- Demonstrate an entrepreneurial spirit within company guidelines.
- Contribute to individual and team development through constructive feedback.
- Foster open communication, professionalism and creativity.
- Build collaborative, respectful relationships with the store’s retail team.
- Maintain a positive, solutions-oriented attitude, seeking swift resolutions and following appropriate procedures.
Qualifications
- 1–2 years of experience in sales or clienteling, adaptable by market.
- Passion for service excellence, storytelling and customer experience.
- Consumer-focused mindset.
- Experience in the beauty industry in sales, makeup, training or customer service.
- Solution-oriented problem-solving ability.
- Excellent interpersonal and relationship-building skills.
- Autonomy, adaptability and commitment.
- Experience in dynamic retail environments.
- Completed secondary education required; university studies preferred.
- Numeracy skills.
- Knowledge of multiple languages is a plus.
Skills
Experience
1–2 years in sales or clienteling; beauty-industry experience in sales, makeup, training or customer service; experience in dynamic retail environments.
Education
Completed secondary education required; university studies preferred.
Workplace
This position is based in Mar del Plata, Buenos Aires Province, Argentina.
Explore jobs in Argentina.
Benefits
Entrepreneurial, creative and welcoming work culture; learning and development opportunities; professional growth opportunities in an international company; competitive compensation and benefits package.
Culture
Puig fosters an inclusive and collaborative culture, encouraging innovation and creativity. Employees are valued for their unique contributions and are provided with opportunities for professional development in a supportive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Puig, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Consultant», «Beauty Sales Advisor», «Cosmetics Advisor», «Fragrance and Beauty Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
