- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Oct 30, 2026
About Puig
Puig is a distinguished name in the luxury fashion and fragrance industry, renowned for its innovative approach and commitment to excellence. As part of a global conglomerate, Puig offers a dynamic and inspiring work environment, fostering creativity and professional growth.
Puig is seeking an Account Manager to lead its multi-brand fragrance business at Arnotts in Dublin, across its brand portfolio, including Penhaligon’s. The permanent role drives sales performance and targets, delivers personalised customer experiences, builds brand awareness and loyalty, and maintains Puig retail excellence standards while working with retailer and store teams.
Role & Responsibilities
- Achieve individual and account sales targets while driving overall counter performance.
- Deliver exceptional customer experiences that exceed expectations and build loyalty.
- Increase brand awareness and champion the Carolina Herrera brand story.
- Lead by example through outstanding service, product knowledge and commercial focus.
- Develop strong customer relationships and build a loyal client base.
- Create memorable, engaging customer journeys through personalised consultations.
- Consistently maintain Puig retail excellence standards.
- Adapt quickly to new promotions, launches and retailer-specific activities.
- Manage priorities effectively and work independently as well as collaboratively with store teams.
- Monitor opportunities to maximise sales performance and customer engagement.
- Bring retail theatre to every interaction, transforming consultations into meaningful experiences.
Qualifications
- Previous experience as a Business Manager, Account Manager, Assistant Store Manager, Key Holder or in a similar leadership role.
- Experience in the beauty, fragrance, skincare or luxury retail industry.
- Commercial mindset and a proven ability to achieve and exceed sales targets.
- Passion for luxury retail and delivering exceptional customer experiences.
- Natural storytelling ability and confidence in creating personalised fragrance journeys.
- Adaptable and resilient, with the ability to manage changing priorities and business needs.
- Self-motivated, able to work independently and build strong relationships across store teams.
- Professional, polished and authentic, bringing energy and enthusiasm to every customer interaction.
- Passion for turning brand heritage and product knowledge into meaningful customer experiences.
Skills
Workplace
This position is based in Dublin, Dublin, Ireland.
Explore jobs in Ireland.
Benefits
Learning and development opportunities; opportunities for career growth within an international company; competitive compensation and benefits package; entrepreneurial, creative and welcoming work culture.
Culture
Puig fosters an inclusive and collaborative culture, encouraging innovation and creativity. Employees are valued for their unique contributions and are provided with opportunities for professional development in a supportive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Puig, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Account Manager», «Beauty Account Manager», «Fragrance Account Manager», «Retail Business Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.