Printemps Sales Manager

About Printemps

Printemps is a French department store founded in Paris by Jules and Augustine Jaluzot in 1865. Its boulevard Haussmann flagship and regional stores bring fashion, beauty and homeware under one roof.

Role & Responsibilities

• Participate in recruiting team members and ensure their onboarding.
• Lead the team and develop its potential through goal setting, retail KPI management, performance and development reviews, and daily coaching.
• Optimize team organization and staff scheduling.
• Provide indirect management of the sales demonstration team.
• Ensure effective communication of information throughout the team, both top-down and upward.
• Implement and monitor compliance with security and store operating rules.
• Implement the store’s loss-prevention policy (PARDI) in the sector in coordination with the Operations Manager.
• Take responsibility for the quality of the in-store welcome and customer service.
• Initiate and develop actions to optimize service quality.
• Build customer loyalty by promoting Printemps Cards and identifying, meeting and retaining top clients.
• Ensure the sector’s visual identity and the good condition of the sales area and stockrooms.
• Implement, lead and monitor commercial operations (PAC deployment) in coordination with the Sales Manager and/or Sales Coordinator.
• Contribute, as a member of management, to the store’s overall and cross-functional operations.
• Represent the retailer’s values and act as an ambassador for the Printemps image.
• Ensure knowledge of the competitive environment is maintained and shared.

Qualifications

• Significant experience in a similar role in the retail sector.
• Experience supervising large teams of Sales Advisors and recognized management capabilities.
• Proficiency in retail KPIs and the ability to coordinate matters with a range of stakeholders.
• A strong commitment to customer satisfaction.
• Autonomy, organization, dynamism and strong interpersonal skills.

Skills

Experience

Significant experience in a similar retail role; accustomed to supervising large teams of Sales Advisors.

Benefits

Remuneration over 13 months, a holiday bonus, annual variable pay, meal vouchers, access to PERCOL, health insurance and disability coverage, 50% reimbursement of the Navigo pass in Île-de-France, a social and economic committee, employee discounts across the Printemps group, and private sales.

Culture

A personal shopper at Haussmann advises individual clients, while buyers at the Paris head office select merchandise for the stores. Visual merchandisers work with sales staff to present that selection on the shop floor.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.