Printemps Personal Shopper

About Printemps

Printemps is a French department store founded in Paris by Jules and Augustine Jaluzot in 1865. Its boulevard Haussmann flagship and regional stores bring fashion, beauty and homeware under one roof.

Role & Responsibilities

• Build loyalty among local and international clients with strong purchasing power.
• Continuously develop a client portfolio through personal networks and networking.
• Maintain privileged relationships with clients in store and remotely, turning each client into an ambassador.
• Attend key retail periods, private events such as masterclasses and fashion shows, and personalized appointments.
• Contribute to updating Printemps’ client database and deepening client knowledge.
• Make store access, the client experience, and purchases easier in every respect, ensuring client comfort through priority access to store services and tailored checkout procedures.
• Plan availability for approximately 30 client appointments per month.
• Understand each client’s style, preferences, and needs.
• Prepare exclusive selections ahead of each appointment.
• Recommend complete looks and personalized fashion advice.
• Introduce clients to new arrivals, rare pieces, and collections ahead of their public release.
• Turn every visit into a memorable experience.
• Meet quarterly targets for revenue, appointment volume, average transaction value, and related measures.
• Increase average transaction value through high-value advisory service.
• Generate remote sales using digital tools such as Live Shopping, mobile camera, and Instagram.
• Collaborate with brands and internal teams to deliver the highest level of service.
• Serve as a fashion authority.
• Continuously monitor trends, designers, fashion shows, and new concepts.
• Inspire clients through a strong sense of style and fashion and lifestyle knowledge.
• Become a trusted tastemaker within the client community.

Qualifications

• Stay connected to trends and have a strong fashion and lifestyle culture.
• Have an established, qualified network of clients, influencers, entrepreneurs, independent professionals, and local or international personalities, and be able to maintain and grow it.
• Enjoy building lasting relationships and providing highly personalized support.
• Be autonomous, energetic, enterprising, and results-oriented.
• Be comfortable with digital tools and social media, using them as drivers of business development.
• Fluency in French and English is essential.
• Bring a distinctive personality and a passion for premium urban fashion.
• Be curious and influential, able to create opportunities through a network and turn a shopping appointment into an exceptional experience.

Skills

Experience

2–5 years

Culture

A personal shopper at Haussmann advises individual clients, while buyers at the Paris head office select merchandise for the stores. Visual merchandisers work with sales staff to present that selection on the shop floor.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.